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Fiona McGuinness02-Sep-2019 12:35:372 min read

Intact iQ selected as the perfect fit ERP software solution for Elliotts Builders Merchant

Elliotts, Hampshire’s leading independent builders merchant and one of the oldest family businesses in the UK, have selected Intact iQ to replace their current ERP software solution. Fast becoming the UK’s merchant software solution of choice, Intact iQ will be rolled out across Elliotts’ 13 branches and network of over 300 employees.

Speaking of their decision to move to Intact iQ, Managing Director, Tom Elliott, noted;

‘For a long time, the systems we use as a business have been growing in the impact they have. While the market we operate in appears fairly simple from the outside, the level of complexity behind the scenes is huge. It’s in the way that we use our systems that we can simplify and control the underlying complexity for our users and customers. Intact iQ offers us a highly flexible and intuitive framework that will allow us to continually improve the way that we operate as a business, taking away the burden caused by drawn-out processes, and freeing up time to focus on providing exceptional customer service.

Not only is Intact iQ market leading, but the team behind it gives me the confidence we’ve made the right decision for both now and the future.’

The team at Intact are thrilled to be working with a partner like Elliotts, who place such high value on the role technology can play in helping their business realise its strategic and operational objectives.

Elliotts Builders MerchantWe are delighted to welcome Elliotts to the Intact family. The Intact iQ product is a perfect fit for them and the excitement within the team about this project is almost palpable. They will truly be able to tune their business software to match their business goals and increase efficiency within the organisation so they can focus on what they do best,’ added Intact Product Director, Gary Brookshaw.

Intact iQ is a feature-rich, merchant driven ERP solution built on a modern platform that is constantly evolving. Unique in its ability to easily flex to accommodate unique ways of working or changing processes, Intact iQ is the optimal choice for today’s merchants.

Patrick O’Toole, Elliott’s Business System Manager, echoed this sentiment when asked why the business chose Intact iQ. ‘Intact iQ is so adaptable and this level of flexibility married with Intact’s comprehensive understanding of the UK builders’ merchant industry gave us the confidence that Intact iQ would support both our current and future business ambitions. It’s also so intuitive and easy to use, especially at the trade counter.

Looking to the future the RESTful API Intact offers will give us the capability to develop innovative apps to serve our customers/staff better, safe in the knowledge that such apps  will be fully integrated in Intact iQ.’

Intact iQ – Fast becoming the business software solution of choice for leading merchants across the UK & Ireland

  • James Hargreaves to roll out Intact iQ across its 55 branch network. Click here to read more
  • Intact chosen As The ‘Perfect Fit Solution’ for Tippers Builders Merchants. Click here to read more


Fiona McGuinness

I've been part of the Intact family for 16 rewarding years. After completing my Business Studies degree, I knew Marketing was a field I wanted to pursue. Prior to joining Intact, I primarily worked in the financial sector, focusing on marketing for credit unions. When I started at Intact, I handled all the marketing tasks by myself. Over time, as our team expanded, so did my role. Now, I specialise in crafting compelling content across various platforms, from blogs to video scripts. No two days are the same, and I thrive on the dynamic nature of my role. Whether it's diving into customer case studies or lead campaigns, I'm driven by the positive impact our solutions bring to businesses. In an age where AI plays a significant role, I remain a firm believer in the power of authentic content. When I'm not working, you'll find me enjoying quality time with my family, sewing, or watercolor paintings.