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Customer support

Our local, dedicated technical support specialists are on hand to ensure your system is always operating at its best.

Access to technical support

Get answers to your questions through your customer support portal or log your query via our helpdesk platform.

Intact iQ Hub
Explore the Intact iQ hub for quick answers to your queries.
Intact Xline Hub
Explore the Intact Xline hub for quick answers to your queries.
Get technical support
 Log your query via our dedicated helpdesk platform.
Direct contact
Call our support team if your query is urgent.

Currently on a support call?

While on a call, your support technician may ask you to share your screen or assist in a secure data transfer.
For quick access during your call please see the links below.

Your support technician will guide you through this process when it is time to use these links.

Secure data transfer
Download Installer →

Committed to your long-term success

Our dedicated Customer Success Office are on hand to ensure your system is consistently delivering superior results.

From account management to online resources, remote diagnostics and Program Update Cover (PUC), our aim is to enable the smooth operation of your business, minimise down time and maximise productivity.

For valuable tips, troubleshooting guides, access to our training academy, and more, dive into your dedicated online learning portal. 

If you can’t find the answer to a question, simply log a ticket to our helpdesk platform. For urgent enquires, you can call us, but having a helpdesk ticket number before you call will expedite your response time. 

Intact Customer Support

Contact support directly

Need immediate assistance? Our telephone support is here for urgent queries.

United Kingdom

+44 (0)1442 878879

Level up your expertise

Your Intact iQ or Intact Xline online learning portal is your central location for all Intact related information. From its vast knowledge base to training videos, documentation, manuals, release notes, and more, it’s all there in your Hub. In one place. And at your fingertips.

Updated constantly, your solution hub provides you with the learning resources to extract more value from your Intact solution. It’s also a great resource to onboard new staff with ready access to all of our training manuals and the e-learning academy video courses.

Not registered yet?
Choose the relevant portal to get started:

Laptop image iQ Hub