Too many steps? Not enough control.

Yes. During your initial implementation, our project management team will work with you to set up your workflows, approvals, reminders, and alerts.

Once you’re live, you can amend or add to these yourself — no custom development required.

GenetiQ’s AI can analyse your sales and product data alongside relevant external information to highlight customer buying patterns, show which products are performing well or declining, and identify trends over time. It can also suggest related or alternative items during the sales process and help forecast inventory needs based on historical demand. These insights appear in context, so you don’t have to run separate reports to find them.

There are other handy AI features available now, with more planned on our development roadmap.

GenetiQ includes automation most providers don’t offer as standard — from rules, alerts, and approvals to scheduled tasks and guided workflows.

During implementation, our project team will set these up with you. After go-live, you can adapt them yourself or extend automation with extra features or third-party integrations via our REST API.

They follow simple “if this, then that” logic. You can highlight, prevent, approve, or alert based on your own conditions - like low margins, out-of-stock items, or overdue balances. 

Yes. GenetiQ’s built-in “Google-style” search bar finds data, documents, customers, and even system functions instantly - no digging through menus.

Absolutely. Each team member can have a tailored view of the system, based on role, department, or preference 

No. GenetiQ is designed so your own team can create and manage rules, alerts, and workflows directly in the system — without custom code or consultancy.

We’ll help you set it up the way you want from day one, and train you to make changes yourself as your processes evolve or new needs arise.