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Merchant →

Manage your trade counter, ecommerce, remote teams, CRM, multi-branch and mobile warehouse.

Wholesale and Distribution →

Manage stock control, multiple warehouses, multiple branches and online sales.

Retail →

Inventory management, business intelligence, order processing, CRM, EPOS, ecommerce and financials.

We cater to diverse industries. If your sector isn't listed above, contact our experts to explore potential compatibility.    Are we a good fit →

GenetiQ Primary Logo
Our next-generation cloud ERP
GenetiQ ERP Laptop and iPad

Browser-based solution with industry-leading personalisation and flexibility.

Learn more about GenetiQ →
Intact Xline
Out-of-the-box business software

Low cost solution for small businesses, hosted on your desktop or in the cloud.
More about Intact Xline →
Intact iQ Logo Primary
Comprehensive desktop ERP

Feature-rich ERP platform with flexibility and customisation at its core.
More about Intact iQ →

Wondering which of our solutions would be best for your business?  Compare Intact solutions →

Explore Intact
Why choose Intact? →
Testimonials →
Case studies →
Fix what's broken
Manual tasks slowing you down?
Can't see what’s really going on?
Too many systems, not enough sync?
Solve your challenges
Stock issues keeping you up at night?
Sales taking too long or getting stuck?
Chasing numbers at month-end?
group of workera installing underfloor heating and colling in modern home

Software for
HVAC businesses

Elevate your HVAC business with our perfect-fit ERP software solution.
Let's talk!

Tailored software for
HVAC contractors

Our HVAC management software is your all-in-one operational solution. It tracks equipment, parts, and serialised components across installations and servicing, integrates seamlessly with your trade counter and field teams, and provides intelligent contract, maintenance, and stock-management capabilities.

Designed to streamline operations and improve real-time visibility, Our software enables you to efficiently manage your head office, service department, warehouse, and mobile engineers—ensuring every job runs smoothly from quotation to completion.

GenetiQ Laptop and iPad - Business Metrics-2000px

HVAC software that works on every level

Our software offers a complete view of your business. It extends seamlessly to mobile, connecting and supporting all aspects of your business—in-store, online, or across multiple branches—with features tailored to your industry.

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Essential features just for you...

Equipment, Parts & Serial/Batched Component Tracking

Gain full visibility over every HVAC unit you sell, install, or maintain. Track serial numbers, batch-controlled components, refrigerants, and consumables effortlessly.

Benefits:

  • Simplifies warranty and service history tracking

  • Ensures full traceability for compliance

  • Reduces errors and stock discrepancies
Advanced Stock & Multi-Warehouse Management

Keep tighter control over stock across branches, warehouses, and engineer vans.

Benefits:

  • Real-time insight into stock levels and availability

  • Reduces over-ordering and stockouts

  • Ensures engineers have the right parts first time

 
Integrated Trade Counter & Field Engineer Mobile Tools

Bring your trade counter, sales teams, and field engineers together on one connected platform.
Benefits:

  • Engineers access job details, stock, and customer notes on the go

  • Faster job completion and improved customer experience

  • Reduces admin with automatic updates back to the office
Contract, Maintenance & Service Management

Manage reactive call-outs, planned maintenance schedules, and service contracts with ease.


Benefits:

  • Automated reminders for upcoming service visits

  • Full job costing, including labour and parts

  • Improved scheduling efficiency and SLA compliance
Smart Pricing, Rebates & Margin Protection

Enable customers to order parts, book services, or check availability online—fully connected to your ERP.


Benefits:

  • Reduces pressure on trade counter and phone lines

  • Improves customer convenience and retention

  • Automatically syncs stock, pricing, and orders
Business Intelligence, Reporting & Analytics

Gain real-time visibility into your operations, from stock turnover to engineer performance.


Benefits:

  • Identify inefficiencies and revenue opportunities

  • Make informed decisions using live dashboards

  • Spot trends early and forecast accurately
E-Commerce & Customer Self-Service Portal

Enable customers to order parts, book services, or check availability online—fully connected to your ERP.


Benefits:

  • Reduces pressure on trade counter and phone lines

  • Improves customer convenience and retention

  • Automatically syncs stock, pricing, and orders
Workflow Automation & Open API Integration

Automate routine workflows and connect with third-party solutions such as IoT systems, fleet management tools, or CRM platforms.


Benefits:

  • Reduces manual admin and duplicated work

  • Accelerates job-to-invoice cycles

  • Adapts easily as your business grows

Your Future. One Solution.

Everything you need to operate at your best.

Stock Control
Stock Management
Automate order processing and enhance stock management across your branch or warehouse network.
Financials and Accounting
Financials and Accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
Trade Counter - EPOS
Trade Counter or EPOS
Fast, accurate order processing and real-time visibility of your margin & stock information.
Integrated eCommerce
eCommerce Integration
Customer online account management, B2B e-trade ordering, fully integrated ecommerce & online marketplace integration.
Business Intelligence and Reporting
BI and Reporting
Enterprise-wide, integrated business intelligence tools delivering real-time relevant data to aid decision making.
Sales and Marketing tools
CRM and Marketing
Effectively manage your customers, suppliers, leads & prospects in a centralised location.
Workflow Automation
Workflow Automation
Automate tasks, processes, and rules for maximum efficiency and streamline your business operations - Intact iQ only.
Mobile Access
Mobile Access
A personalised mobile tool for 24/7 access, allowing employees to view and capture real-time data.
Workflow Automation
Integration and Connectivity
Effortlessly integrate and connect third-party applications to facilitate seamless data exchange.

Perfect-fit solutions for companies of all sizes.

Choose from three purpose-built options to find the perfect fit for your business.

Recommended for most businesses

GenetiQ Grey Logo

GenetiQ Laptop and iPad-1-1
Browser-based platform
Fast and easy to use
World-class security
Automations built-in 
Business intelligence built-in
REST API
AI ready
Scales with you
More about GenetiQ

Xline SVG 2

Xline with MWS
Desktop platform
Affordable and intuitive
Quick and easy to implement
Easy to learn and use
Out of the box solution
Read more about Intact Xline

Intact iQ Logo Primary

iQ-Product-Images-Multi-Screen
Desktop platform
Advanced flexibility and personalisation
Fully customisable
REST API
Scalable for growth
Suitable for businesses requiring on-premise installation
Read more about Intact iQ

Not sure which solution fits best?

See a side-by-side solution comparison.
Compare solutions →

Join industry leaders and become part of our community, which boasts a 98% retention rate. 

Over the last 32 years, we've teamed up with over 1,700 companies, globally.

“Our product structure was very closed, and we couldn’t sort data easily. Managing stock was so laborious and paper driven. All these things were like a noose around our neck that was getting tighter and tighter to the point where we had to move to something up-to-date, modern, that we could manipulate and would grow with us.”

Toss Bryan
Lourde Bryan, Managing DirectorToss Bryan

Your sector is our passion.

Embrace software solutions tailored just for you. 
Speak to our experts