Why choose Intact? →
Sales taking too long?
GenetiQ keeps your sales process moving—so your team can act fast, serve better, and stop chasing answers.
Too many steps. Not enough sales.
Delays to making a sale creep in when it takes too long to find the right product, check stock, or confirm prices. Every pause slows the order and keeps customers waiting.
With GenetiQ, searching is fast and simple, and sales screens are built for speed—so your team can enter orders quickly, keep sales moving, and give customers answers on the spot.
What you get with GenetiQ
Everything in one place
No more chasing stock checks, pricing, or customer notes. GenetiQ shows it all—live and in one view.
Answers in the moment
Check stock, pricing, or order history instantly—no need to ask someone else or call back.
One sale, multiple outcomes
Takeaway, delivery, or quote? Do them all in one transaction. GenetiQ handles the splits, updates, and documents for you.
Fast, mobile-ready access
Whether at the counter or on the road, your team gets the info they need to serve customers on the spot.
Smart sales alerts
Built-in logic highlights low margins, credit issues, or unusual orders before they cause problems.
Designed to fit your team
Layouts, views, and controls tailored to roles- so every user works the way that suits them best.
See your sales clearly with GenetiQ
Faster processing. Happier customers. Less stress. All built in.
What you get with GenetiQ
Smart, simple dashboards
Everyone sees what matters most to them — tailored by role, task, or user.
Instant answers
Data updates as it happens, so you’re never waiting or second-guessing.
Fast drill-down insights
Click into any number to see what’s driving it — no reports needed.
Built-in business metrics
Track trends, KPIs, and margins without extra tools or setup.
Alert-driven actions
Get notified about stock issues, pricing problems, or unusual patterns — before they cause trouble.
Visual data cues
Heatmaps and highlights show what needs your attention, fast.
Designed for speed
Everything loads quickly in your browser — no delays, no heavy servers.
Confidence from day one
Inline help and step-by-step guides make it easy for anyone to get started.
Fully auditable activity
Track who did what and when — improve accountability and reduce mistakes. Built-in features that keep sales flowing
Integrated point of sale (POS)
Take fast, accurate counter orders with barcode scanning, price control, and real-time stock—fully connected to your back office.
Sales office control desks
Quote, order, invoice, deliver—all from a workspace that surfaces what matters, keeps tasks moving, and supports your team’s day-to-day.
AI-powered order handling
Got a vague email or handwritten note? GenetiQ can identify the customer, interpret the request, and build the order—automatically.
Real-time stock visibility
Check availability across branches, offer alternatives, or trigger a dropship—without switching systems or chasing others.
Text-to-items import
Paste in a long order from Excel or email and convert it instantly to a transaction—no rekeying needed.
Mobile access and app
Connect GenetiQ to external BI tools easily through our secure REST API.
Trusted by teams who move fast
See your sales clearly with GenetiQ
Faster processing. Happier customers. Less stress. All built in.Frequently asked questions
How does GenetiQ help speed up the full sales order process?
GenetiQ connects every stage of the sale—from quote to delivery and invoice—within one system. That means your team no longer needs to chase stock updates, confirm pricing externally, or follow up manually. Everything they need is on screen and up to date, helping them respond faster, process orders more accurately, and keep customers happy.
Do we have to customise it to match how we work?
No custom coding is needed. During implementation, our team helps configure GenetiQ around your workflows—whether that's quoting, delivery scheduling, pricing rules, or credit controls. After go-live, your own team can adapt layouts, screens, or workflows as your business evolves, without needing developers or consultants.
Can our mobile sales reps use GenetiQ in the field?
Yes. GenetiQ is browser-based and mobile-ready. Reps can use the system on any device—or use our dedicated mobile app, which is built for smaller screens and includes extra mobile-friendly tools. Either way, they can quote, check stock, and follow up orders from anywhere.
What if we get vague or informal customer requests?
GenetiQ includes AI tools that can process informal customer messages. Whether it’s a vague email ("Send the usual"), a photo of a handwritten note, or a quick text, the system can match the customer, interpret the request, and suggest items for the order—reducing time spent deciphering or checking back.
Can GenetiQ handle orders from spreadsheets or emails?
Absolutely. With text-to-items import, you can copy a product list from Excel or an email and paste it directly into the transaction screen. The system matches product codes and adds them instantly—saving time and avoiding errors. .
How does GenetiQ help us manage margin and pricing issues?
Built-in pricing tools like the Haggle tool let you view cost, margin, and markup during the transaction. Smart business rules can flag under-margin sales, apply tiered pricing, or require manager approval when needed. That means fewer mistakes and better control—without slowing the team down.