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James Hargreaves To Roll Out Intact iQ Across 66 Branch Network
James Hargreaves (Plumbers Merchants) Ltd, operating 66 trade centres across the UK, are to roll out the Intact iQ business management software solution across the group in the coming months.
Hargreaves, who have been using their previous software solution since 2010, made the decision to invest in the Intact iQ solution as they were no longer confident their current system could support their future needs. Intact iQ will provide the group with a future-proofed platform that will enable Hargreaves to easily grow, diversify & scale their operations in line with their strategic aspirations.
Speaking of the decision to move to Intact iQ, Managing Director of James Hargreaves, Gordon Rothwell noted; ‘Intact iQ is a very comprehensive system with a huge amount of compelling & unique industry-specific features as standard. A key feature for me was the flexibility of the system and how it could accommodate distinct or challenging business processes that our old system struggled to cope with or simply couldn’t manage. Using one fully integrated system we can now envisage how Intact iQ will help us to optimise our processes & create personalised workspaces for our employees which will save us vast amounts of time, really aid decision making and make us a more agile and responsive business.’
Intact Software Product Director, Gary Brookshaw added, ‘This project is a very exciting one for us as there are huge opportunities at James Hargreaves to leverage the flexibility of the Intact iQ system to create truly optimised business workflows that will drive significant productivity and efficiency gains across its entire 300 user network.’
Fiona McGuinness
I write for business owners and teams who want practical answers to everyday challenges. By interviewing our sales team and customer-facing colleagues, I share the insights already helping our customers succeed - turning them into blogs, guides, and stories you can benefit from too. After 17 years at Intact, I’ve learned the most valuable content cuts through the buzzwords and delivers clear solutions that make a real difference.