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Fiona McGuinness16-Jan-2020 17:17:352 min read

C & W Berry Ltd. selects Intact iQ as their perfect fit ERP solution for the decades ahead

Founded in 1954, C & W Berry have grown to be the largest single branch builders’ merchant in the country. A family-run business and Builders’ Merchants Awards 2019 Timber Merchant of the Year, they have been awarded many times for their great customer service and are known for their dedication to customers large and small. To enable the C & W Berry team to continuously meet and exceed their customers’ expectations having a robust yet flexible ERP solution is essential.

With their existing business management software beginning to show its age’, it became clear to C & W Berry that they would need to replace their software if they were to continue to grow, improve and transform their operations. The team at C & W Berry went to great lengths to choose a new system. They not only sought a better version of their current system but aspired to find a system and a partner that would enable their business to operate at its best. After an extensive search, they found their solution in leading merchant driven ERP solution, Intact iQ.

C & W Berry

David Berry, Managing Director, C & W Berry, commented, Choosing the right ERP solution is one of the most important decisions we’ve had to make and we’re confident that the Intact iQ system will enable our company to grow. We were particularly impressed in the way that Intact iQ has been written to allow as much customisation as possible, enabling it to develop to our way of working rather than forcing us to change our own processes to suit the new system. We now look forward to working closely with the Intact team through the implementation phase of the project.

The staff that we have met at Intact have shown a great knowledge of our industry and understand the varying needs of merchants as much as they understand the technical side of IT.’

The team at Intact are delighted to welcome C & W Berry to our growing network of merchants looking to maximise efficiency, take control, drive sales & improve margins in the decades ahead. Like David Berry, these merchants recognise the growing role modern technology will play in enabling their business to excel.

Speaking of C & W Berry’s decision to choose Intact iQ, Gary Brookshaw, Intact Product Director, notes, ‘We are looking forward to working in partnership with C & W Berry to create a streamlined customer journey through their multiple departments and fast-paced trade counter. The team at C & W Berry have lots of ideas and unique processes that Intact iQ will empower them to realise.’

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Fiona McGuinness

I've been part of the Intact family for 16 rewarding years. After completing my Business Studies degree, I knew Marketing was a field I wanted to pursue. Prior to joining Intact, I primarily worked in the financial sector, focusing on marketing for credit unions. When I started at Intact, I handled all the marketing tasks by myself. Over time, as our team expanded, so did my role. Now, I specialise in crafting compelling content across various platforms, from blogs to video scripts. No two days are the same, and I thrive on the dynamic nature of my role. Whether it's diving into customer case studies or lead campaigns, I'm driven by the positive impact our solutions bring to businesses. In an age where AI plays a significant role, I remain a firm believer in the power of authentic content. When I'm not working, you'll find me enjoying quality time with my family, sewing, or watercolor paintings.