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Fiona McGuinness

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I write for business owners and teams who want practical answers to everyday challenges. By interviewing our sales team and customer-facing colleagues, I share the insights already helping our customers succeed - turning them into blogs, guides, and stories you can benefit from too. After 17 years at Intact, I’ve learned the most valuable content cuts through the buzzwords and delivers clear solutions that make a real difference.

Blog Post by Fiona McGuinness

12-Jan-2022 09:00:027 min read

How to Create a Cash Flow Forecast for Your Business

Ask any business leader their secret for success, and responsible, diligent cash ...
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10-Jan-2022 09:00:047 min read

What is Operational Excellence and What Are the Principles?

No business is perfect, and even with the very best team in place, there are always areas ...
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06-Jan-2022 14:27:476 min read

The Secrets of Good Customer Relationship Management

How effective is your current customer relationship management (CRM) software? Is it ...
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04-Jan-2022 09:38:377 min read

Digital Transformation: Tools and Techniques for Managing Change in the Retail and Merchant Sector

Even before the coronavirus pandemic, the retail and merchant industry was going through ...
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18-Dec-2021 14:27:475 min read

In conversation with Gary Brookshaw, UK Product Director, Intact

During the year, we caught up with Gary Brookshaw, our UK Product Director to ask him a ...
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13-Dec-2021 15:46:118 min read

What is Demand Forecasting in Supply Chain Management?

Demand forecasting is a means of estimating what customer demand will look like in the ...
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08-Dec-2021 09:05:568 min read

A Guide to Preparing Staff and Managing Resources at Key Seasonal Times

Annual events such as Christmas are a lucrative proposition for businesses in the retail ...
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07-Dec-2021 12:49:377 min read

10 Key Areas Modern ERP Software Can Impact Your Business

Some traditional ERP packages have technology architectures that date back to the late ...
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18-Nov-2021 09:20:026 min read

Everything You Need to Know About APIs (In English, Not Jargon)

As businesses look to interconnect their technology platforms to prevent duplication and ...
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