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Fiona McGuinness

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I write for business owners and teams who want practical answers to everyday challenges. By interviewing our sales team and customer-facing colleagues, I share the insights already helping our customers succeed - turning them into blogs, guides, and stories you can benefit from too. After 17 years at Intact, I’ve learned the most valuable content cuts through the buzzwords and delivers clear solutions that make a real difference.

Blog Post by Fiona McGuinness

15-Nov-2021 09:35:306 min read

The Benefits of Modern POS and What It Can Do For Your Business

Point-of-sale (POS) technology has advanced rapidly in recent years, moving far beyond ...
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11-Nov-2021 09:24:566 min read

A Guide to Managing Customer Expectations in Times of Uncertainty

As the coronavirus pandemic, Brexit bureaucracy, and global gas supplies continue to ...
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09-Nov-2021 14:10:245 min read

9 Ways Mobile Business Software Can Improve Your Business Operations

Adapting to the emergence and rapid growth in remote working has proven difficult for ...
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04-Nov-2021 14:11:027 min read

18 Simple Tips for Improving Your E-Commerce Customer Journey & Reducing Steps to Purchase

Attaining consistent return on investment from an e-commerce facility is no easy task. ...
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22-Oct-2021 09:03:106 min read

How to create scalable business processes to support your growth

Business growth relies on creating scalable processes – something easier said than done. ...
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20-Oct-2021 08:57:346 min read

How to Improve Your Order Fulfilment Process

Effective order fulfilment carries more weight than you might expect. Not only does it ...
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18-Oct-2021 10:41:425 min read

What is Rebate Management and How Can the Right Software Support This?

Off-invoice incentives, like rebates, have become a popular means of driving revenue and ...
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14-Oct-2021 10:00:138 min read

ERP RFP: What Is It? Do You Need One? Where Do You Start?

Choosing the right ERP software can be tricky. With a huge array of systems and vendors, ...
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11-Oct-2021 19:49:507 min read

Business, Accounting or ERP Software: What’s the Difference and Which Do I Need?

In 2021, strengthening your operations with a suite of robust management tools has never ...
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