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Fiona McGuinness

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I write for business owners and teams who want practical answers to everyday challenges. By interviewing our sales team and customer-facing colleagues, I share the insights already helping our customers succeed - turning them into blogs, guides, and stories you can benefit from too. After 17 years at Intact, I’ve learned the most valuable content cuts through the buzzwords and delivers clear solutions that make a real difference.

Blog Post by Fiona McGuinness

21-Mar-2022 11:15:537 min read

Tips to Manage Employee Digital Upskilling

Digital upskilling is the process of giving employees the skills and knowledge they need ...
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23-Feb-2022 09:28:347 min read

What is ‘Good Data’ and How Can I Make the Most of It?

Accruing data has never been simpler. But how can you ensure you’re collecting, ...
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15-Feb-2022 11:23:107 min read

3 Ways to Optimise Your Marketplace Listings

So you’ve recently set up an online marketplace and are keen to start populating it with ...
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14-Feb-2022 09:43:294 min read

A Guide to Managing Stock Losses and Deductions

Stock loss is a major concern for businesses whose revenue and profitability relies on ...
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11-Feb-2022 11:37:546 min read

8 Essential Tips for Customer Retention

Of all the things to focus on as a business, holding on to customers should be top of ...
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02-Feb-2022 08:54:156 min read

Office Supplies Survey: Employee Attitudes to Business Supplies and Equipment

For businesses looking to boost efficiency and cut costs, there are dozens of areas where ...
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27-Jan-2022 14:31:406 min read

The Benefits of Workflow Charts and How to Get Started

For digital transformation to be labelled a success, you need to ensure that the ...
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14-Jan-2022 12:42:307 min read

ERP Trends 2022 And Beyond

Digital transformation, customer expectations, the ongoing Covid-19 pandemic and ...
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14-Jan-2022 09:04:467 min read

How to Improve Your Returns Management Process

How to Improve Your Returns Management Process When was the last time you evaluated the ...
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