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Fiona McGuinness25-Jul-2019 15:54:112 min read

KJ Bromell go live on their new iQ system

KJ Bromell LTD is a family run business based in Bude, Cornwall. Trading since 1979, the Independent Builders Merchant opened in 2006, offering a wide selection of construction materials, tools and equipment to both trade and residential customers. KJ Bromell is an active H&B group member and an important asset to the North Cornwall area. 

With their extensive product range the company has been going from strength to strength. When Jodie Bromell took over the family business, she decided to re-evaluate the business software that the company was using. She wanted to change to something more modern which would allow better control over the stock, which she did not feel she was getting from their existing older software system. 

The decision was made to move forward with Intact and Intact iQ for builders merchants, as the experience and independent ethos of the business matched with KJ Bromell’s company values. 

Since the decision was made, iQ has been installed and implemented by Intact. Full training has been delivered and the company has since undergone a successful go-live, with the Intact team on hand to smooth out any issues as quickly as possible. 

While pressing go on any new software implementation can be daunting, the KJ Bromell team have embraced the beginning of their new modern solution and will soon be making full use of the functionality that will help to boost productivity and improve communication between departments. 

Mobile warehousing will be a key element in revolutionising the way their current stock activities work. Using this functionality will allow greater control over stock taking and receiving, reducing administration time as well as making data easier to record and archive for the KJ Bromell team. 

Jodie Bromell, Managing Director, commented on the go live, “the team at Intact have been excellent. Moving computer systems can seem a huge task, but their project management, general assistance, training and data management across the process has been great and really helped the process run as smoothly as possible.” 

“From the early meetings through to going live we have had great support and assistance throughout. Since moving onto Intact iQ we have seen a dramatic improvement in the availability of information and expect this to grow further over the coming months and years. The iQ system offers so much flexibility for our business that we just regret not making the move sooner.” 

NOTE: KJ Bromwell originally bought their Intact system from BlueRock Systems, which was acquired by Intact in 2022.


Fiona McGuinness

I've been part of the Intact family for 16 rewarding years. After completing my Business Studies degree, I knew Marketing was a field I wanted to pursue. Prior to joining Intact, I primarily worked in the financial sector, focusing on marketing for credit unions. When I started at Intact, I handled all the marketing tasks by myself. Over time, as our team expanded, so did my role. Now, I specialise in crafting compelling content across various platforms, from blogs to video scripts. No two days are the same, and I thrive on the dynamic nature of my role. Whether it's diving into customer case studies or lead campaigns, I'm driven by the positive impact our solutions bring to businesses. In an age where AI plays a significant role, I remain a firm believer in the power of authentic content. When I'm not working, you'll find me enjoying quality time with my family, sewing, or watercolor paintings.