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Catherine Cane17-Dec-2024 16:42:212 min read

2024: A Year of Growth, Innovation, and Customer Focus for Intact

2024 has been a transformative year for Intact, marked by strategic partnerships, industry recognition, and a steadfast commitment to customer-centric technological solutions. From securing critical funding to expanding into global markets, our journey this year reflects the dedication and innovative spirit of our team.

 

Strategic Partnerships and Expansion

The year began on a high note with a pivotal partnership with Goodbody Capital Partners. This strategic collaboration not only provided crucial funding but also enabled Intact to accelerate its expansion into the US market. The investment was a testament to the team's hard work and the exciting potential of our technological solutions.

 

Industry Recognition and Milestones

Throughout 2024, Intact has been recognised for excellence and innovation:

  • Showcased at the prestigious Lumenia ERP HeadtoHead events in the UK and Ireland
  • Formed strategic partnerships with Eurocell and Pochins Plumbing and Heating Supplies
  • Awarded Vertical Market Specialist of the Year at the Tech Excellence Awards
  • Shortlisted for the BMF Service Member Engagement Award
  • Headline sponsors at the HAI Hardware Show
  • Platinum sponsors at the NBG Conference and Expo

 

Interact 2024: A Landmark Customer Conference

The highlight of our year was undoubtedly our community conferences Interact 2024, held across the UK and Ireland. These events embodied our commitment to customer collaboration and continuous improvement.

 

Conference Highlights:

  • Dedicated Module Booths: Customers explored specialised areas including Hardware and Cloud, inDocs, Access, Cliqx, and Business Metrics
  • Genius Bar: Customers had access to one-on-one consultations with Intact experts
  • Networking Opportunities: Not only were our customers able to network throughout the day, they also enjoyed interactive experiences in the evening, including live music, street food, and simulator games
  • Industry Partner Participation: Enriched event experience with partners like AFD, Clover, and Elavon Financial Services

 

Navigating Challenges in a Complex Landscape

2024 was a year of significant challenges for businesses across industries. Supply chain disruptions, volatile pricing, and workforce recruitment difficulties have tested the resilience of businesses like never before, creating an unprecedented demand for adaptive and intelligent solutions. We confronted these challenges with our customers, demonstrating our commitment to strategic innovation and adaptability. 

 

Looking Ahead to 2025

As we look toward 2025, we're excited about the opportunities ahead. We're committed to helping more businesses in the merchant, wholesale and distribution, and retail industries thrive with flexible, practical solutions that address real industry challenges. Here's to another year of working together!

Want to see how our business management software can help you tackle current industry challenges? Schedule a call with our team today!

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Catherine Cane
I joined Intact's marketing team in October 2023. I studied English Language and Literature at the University of Liverpool, then completed a Master's degree in Creative and Critical Writing. At Intact, I write blog articles, news items, and press releases, look after our customer newsletter, and manage our social media channels. The best part of my job is interviewing colleagues and customers to gather insights for content - the people at Intact make my day-to-day so much brighter. Outside of work, you'll find me training for my Hyrox competition, exploring markets in London with friends, or abroad!