Why support for Vline is ending | Intact
Why support for Vline is ending

After 20+ years, we’re ending our development roadmap for Vline. While the software has proven a diligent partner for hundreds of businesses, it is no longer a viable, future-ready solution for our customers.

But don’t worry; because Xline, its more powerful successor, is already up, running, and ready to take your business forward. Combining the familiarity of Vline with a host of new features, Xline is a natural next step for businesses who want more from their business management software, without significant disruption to their business.

We understand that you may have concerns about how the end of Vline could impact your business. That’s why we’ve created a series of guides outlining why we’re retiring the software and what we’re doing to support our customers.

Why we're ending development for Intact Vline

Vline has served users well for 23 years, offering intuitive functionality and efficiency-boosting features. But a lot has changed over the past two decades, and technological advancements now mean the software has reached the end of its serviceable life.

For the past three years, we haven’t advertised or sold Vline software. That’s because we felt it was nearing this point where it no longer offers the appropriate level of usability, performance and features our customers deserve.

Instead, we’ve been encouraging new and existing customers to invest in Xline. Offering the same features and functionality of Vline and a lot more besides, it’s the next-generation platform your business needs both now and for the future.

When is development for Vline ending?

Retiring Vline isn’t a case of hitting the off switch. We’re ending development and then support as part of a phased programme, so there’s no need to worry that the performance of your software will suddenly diminish.

Over the next 12-18 months or so, we plan to cease development for Vline – when that happens, there’ll be no more updates, bug fixes and most importantly support for your software. Until then, our team will continue to liaise closely with you, answering questions, troubleshooting problems and helping you get the very most from your software.

Xline is ready to take over

We understand that price is an important driver in your business software decision-making. That’s why we want to be as transparent as possible about how the cost of Xline compares to your existing Vline platform.

Head over to our dedicated Xline vs Vline costs page.

Ready to make the switch?

We hope this resource clarifies why we’ve taken the decision to end development for Vline. If you have further queries and concerns about how this may affect your business, we’d encourage you to get in contact and speak a member of our team