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1. ERP Basics: Understanding What and Why

 

What is ERP software?

ERP stands for Enterprise Resource Planning. It’s a modern software system that connects all the key areas of your business—finances, inventory, sales, purchasing, CRM, and more—into one place.
Instead of juggling spreadsheets or disconnected tools, an ERP gives you a real-time view of your entire operation so you can run things more smoothly. 

Why would I need an ERP system?

If your current setup feels clunky or disconnected—or if you’re spending too much time pulling reports, chasing down information, or managing outdated systems—ERP can make a huge difference.
Modern ERP helps by:

  • Automating routine tasks
  • Centralizing your data
  • Giving real-time insights
  • Improving collaboration across your teams and locations
  • Supporting integration with new technologies and tools

It simplifies how your business operates and maximizes the use of AI to deliver timely insights to your staff.

What does an ERP system manage?

A good ERP system covers all your core operations:

  • Financial accounting (fully built-in—not an add-on)
  • Inventory and supply chain management
  • CRM (customer relationship management)
  • Business intelligence and reporting

GenetiQ is purpose-built for the lumber and building materials industry and also supports:

  • Trade counter and order processing
  • Multi-location and mobile warehouse operations
  • Ecommerce and remote working
  • Logistics, job costing, and light manufacturing

It’s a next-gen ERP with built-in automation and actionable business insights—right out of the box. 

 

How will an ERP system improve my business?

ERP software helps you run a faster, more efficient lumber and building materials supply business. It reduces manual tasks, improves visibility, strengthens collaboration, and helps you scale.

But the right ERP does more than that: it helps you build and protect your competitive edge by supporting what makes your business unique.

GenetiQ is built to adapt to your way of working—not the other way around—so your business can grow smarter and stay ahead.

Will I get useful insights to help me run my business?

Absolutely. GenetiQ provides live business metrics and insights designed to drive action, not just reports for the sake of reporting.

  • Get a real-time view of what’s happening
  • Create custom metrics (with no coding required)
  • Personalize dashboards for each role
  • Receive smart alerts and automated actions to flag issues early

2. Evaluating Fit: Integration, Scaling, Access

 

Will a new ERP system work with my existing software?

Yes. GenetiQ comes with a true REST API, so it connects easily with modern tools—like ecommerce platforms, mobile apps, reporting tools, and third-party services.
With GenetiQ, you get many essential features, like financials, ecommerce, mobile apps, etc., already built in, so you may need fewer integrations than you think. 

Can I access my ERP remotely?

Yes. GenetiQ is a browser-based, cloud-native ERP. You can log in securely from any device—no installations needed.

It also works with our mobile app (available as an add-on), ideal for delivery teams, warehouse staff, sales reps, and managers who need to stay connected on the move.

And with built-in security features, including two-factor authentication (2FA), your data stays protected—wherever your team is working.

How secure is my data with a cloud ERP system?

Security is built into GenetiQ:

  • Two-factor authentication (2FA)
  • Secure cloud hosting
  • Continuous performance monitoring
  • Automated backups and disaster recovery

There’s no on-site server or SQL maintenance needed—just peace of mind that your data is protected.

 

What’s the difference between cloud and on-premise ERP?
  • On-premise ERP: installed locally on your own servers, typically with a traditional licensing model.
  • Cloud-based ERP: hosted remotely, accessed through the internet via a subscription.

GenetiQ is fully cloud-native—browser-based, accessible anywhere, with no need for local infrastructure.

Which type of deployment is best for my business?

Most businesses today choose cloud ERP for flexibility, scalability, and remote access. But hybrid options are also available if you need a combination of cloud and on-premise. 

Can I combine cloud and on-premise systems?

 Yes. Hybrid deployments are fully supported—so you can run certain functions in the cloud and others on-premise, depending on your needs. 

Can I start small and scale over time?

 Yes. GenetiQ is designed to grow with you. You can start with just what you need and scale up as your business evolves. The flexible subscription model makes it easy to adjust without overcommitting upfront. 

3. Cost and Investment

 

How much should I expect to spend on a new ERP system?

ERP pricing varies depending on the size and needs of your business:

  • Enterprise businesses: typically large, custom deployments
  • Mid-sized businesses: around $30K to under $1 million
  • Small businesses: from $500 to $30K+

GenetiQ offers solutions for businesses of all sizes. For a tailored estimate, it’s best to connect with one of our consultants.

What kind of return on investment (ROI) can I expect?

While it can be tricky to measure ROI exactly, the feedback is clear - after switching to ERP, most businesses wouldn’t go back.

You’ll see faster processes, fewer errors, more efficiency, and better decision-making—leading to long-term gains.

"The system has future-proofed us as a business and allowed us to move forward. The scalability is incredible." — Matthew Hall, Sales & Development Manager, East Coast Fittings