How Can ERP Help A Business | Intact Customer Testimonials

Customer testimonials

Joe Tipper, DirectorTippers

“Intact iQ is undoubtedly the perfect fit for our business and we’re genuinely excited to be working with a group of motivated individuals who share our goal of continually improving and enhancing what we do.”

Gordon Rothwell, Managing DirectorJames Hargreaves Ltd

“Intact iQ is a very comprehensive system with a huge amount of compelling industry-specific features as standard but what stood out for me was the flexibility of the system and how it could accommodate distinct or challenging business processes.”

Nick Rainey, Project ManagerKellaway Building Supplies

“We can see in each instance the amount of stock we have in had at any given moment and how much of that stock is allocated to other customers or other depots.”

Chris Drake, Managing DirectorT.N. Robinson

“Everything we thought were idiosyncrasies related to our business, Intact iQ dealt with them seamlessly. The Luckins integration was a big feature for us and will make managing a growing product range much easier for us.”

Kevin Gutteridge, Data Services Technical DirectorTrimbleMEP Division

“Intact has wholly embraced a wholesaler’s need to ensure the latest, most accurate data is available seamlessly with real-time access to the LUCKINSlive data repository. Access to images, technical documentation and product features are now available to point-of-sale staff with no additional administrative overhead. Intact’s approach will ensure their electrical wholesale customers are well placed to fulfil their customers’ requirements.”

Richard Appleton, General ManagerEDA Data Services

“Intact’s enthusiastic support for the EDA’s digitalisation initiatives – ETIM and EDATA – will ensure that their ERP system fully supports, and is an integral part of, a wholesaler’s digitalisation strategy.”

Michael Dowling, General ManagerStrahan Timber

“The product search on the POS is 10 times faster than what we had. Everything about the POS is making it easier to get orders out quicker.”

Marcin Kantor, Business Process Improvement DirectorHome Store + More

“Intact iQ provides our head office team with a solution that can easily scale to support the growth we envisage. Access to real-time data via one central repository of data has given us much better control of our business.”

Gavin Brett, Operations ManagerChoice Stores/Brett Supplies

“The flexibility of Intact iQ adds so much value to our business. It gives me the autonomy to facilitate so many changes without having to rely on Intact. This makes our business more proactive.”

Marcin Kantor, Business Process Improvement DirectorHome Store + More

“Intact iQ has helped changed the way we work providing us with one central database that automates those tedious, manual tasks that were previously driving duplication of effort, inefficiencies and lack of transparency.”

Marcin Kantor, Business Process Improvement DirectorHome Store + More

“Working with a company who is the owner of the software is hugely beneficial in our case. It provides flexibility we wouldn’t have with other packages. It allows the solution to flex to our needs as opposed to us flexing to the software’s demands.”

Gavin Brett, Operations ManagerChoice Stores/Brett Supplies

“Previously it used to take someone 3-4 days to complete a particular task here. With Intact iQ it takes 5-10 minutes. On that one task we are making huge cost savings and there are hundreds of examples like this.”

Lourde Bryan, Managing DirectorToss Bryan

“Our product structure was very closed, and we couldn’t sort data easily. Managing stock was so laborious and paper driven. All these things were like a noose around our neck that was getting tighter and tighter to the point where we had to move to something up-to-date, modern, that we could manipulate and would grow with us.”

Simon Kemp, IT Manager Bakers & Larners Dept Store

“It’s the little things like multi-edit; it just makes changing items so much quicker. Even the small features we didn’t think of at the time make such a positive difference to our operation.”

Lourde Bryan, Managing DirectorToss Bryan

“Screens are tailored to the user so they only see and access what they need to. We can also manipulate these views and change them so easily which is fantastic. Gives control back to the business owner.”

Lourde Bryan, Managing DirectorToss Bryan

“Our implementation consultant went above and beyond. We built up a great relationship with her. And our programme manager laid out a great implementation plan. It worked to a tee.”

Duncan Baker, Finance DirectorBakers & Larners Dept. Store

“Intact iQ helps us operate more professionally and effectively. We no longer have to print reports, it’s all live and we can view the information we need in real-time on screen.”

Marcin Kantor, Business Process Improvement DirectorHome Store + More

“An out-of-the-box solution simply wouldn’t have worked for us. Intact iQ Design Suite gave us the flexibility required to enable us to optimise the system for how we wish to operate.”

Gavin Clements, DirectorFS Cables

“It almost became a one-horse race for me. It was the only software package I had faith in that would get us where we needed to be.”

Sean HaughProvincial Floorcoverings

“I’m very confident this investment will last us 15 years.”

Gavin Brett, Operations ManagerBrett Supplies

“With Intact iQ, we see the information we need instantly rather than having to run reports and it has brought a lot of time savers across the business.”

Freddie Coburn, Operations ManagerNewline Cleaning & Hygiene Supplies

“We have total faith in Intact iQ to deliver the information and insights we need when we need it and love that there is so much scope to develop it further. The flexibility it gives us to tailor it to our company’s needs and evolve as our business evolves gives us great confidence that we can continuously improve how we do things to make life even easier for our employees and improve service levels for our customers.”

Sharon Fitzpatrick, Financial DirectorUniBoard

“I love that everything is in the one package and it’s so user-friendly. All our processes are in a single system which has enabled us to greatly improve staff productivity and have more time to concentrate on growing our sales.”

David O’Keeffe, Financial Controller Print Solutions

“We exceeded where we were with our old system in a matter of weeks, breaking even within 18 months and gaining huge scope to develop further efficiencies to drive business.”

Declan O'Donnell, Managing DirectorJames Boylan Safety

“We knew when we selected the Intact iQ system that it would grow with us. It is a solid platform that can easily facilitate additional or different functionality in the future.”

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