Technical Support Team

Our local, dedicated technical support specialists are on hand to ensure your system is always operating at its best.

Ongoing Software Maintenance & Support

To ensure you get the best use of your Intact solution over its lifetime, you can rely on our local technical support team, consultants and our training academy to help you achieve your strategic goals.

Our promise to you is to ensure Intact remains the best platform for your business. Should an issue arise, you can expect a transparent and timely response from our dedicated technical support team.

From immediate telephone support to remote diagnostics and Program Update Cover (PUC), our aim is to enable the smooth operation of your business, minimise downtime and maximise productivity.

If you have any support queries, you can reach our Irish help desk at +353 (0)42 9331742 and our UK help desk at +44 (0)1442 878879. Please log your issue via Freshdesk (see link on this page) before calling and have your ticket number to hand. This will expedite your response time.

Log your support query

Helpdesk Tickets

Additional support tools

Secure Data Transfer


Important notice

Fraudulent Behaviour

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Useful Resources

Your Perfect Fit Solution:
Intact iQ Solution Brochure

Download Brochure

ERP Implementation:
A Preparatory Guide

Download eBook

Got a support related problem? Help us to help you...

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Training Academy

To realise the full range of benefits, features and capabilities housed in your Intact system our training academy offers a growing range of courses. Build upon your system knowledge. Deliver on your overall business objectives. Take the time to explore new and existing functionality or find better ways of doing things.

Training Academy

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