Technical Support Team

Our local, dedicated technical support specialists are on hand to ensure your system is always operating at its best.

Ongoing Software Maintenance & Support

To ensure you get the best use of your Intact solution over its lifetime, you can rely on our customer success office and our dedicated online customer support portals, the Intact iQ Hub or the Intact Xline Hub, to help you achieve your strategic goals.

Our promise to you is to ensure Intact remains the best platform for your business. Should an issue arise, you’ll find an answer on your online customer support portal or you can expect a transparent and timely response from our dedicated technical support team.

From immediate telephone support to remote diagnostics and Program Update Cover (PUC), our aim is to enable the smooth operation of your business, minimise downtime and maximise productivity.

When you can’t find the answers on your customer support portal, log your query via our helpdesk platform (see link on this page). This will expedite your response time.

To register for your customer support portal, click on the relevant link – Intact iQ Hub or the Intact Xline Hub

Online Learning Hub Portal Registration

Intact iQ Hub
Intact Xline Hub


Log your support query

Helpdesk Tickets

Additional support tools

Secure Data Transfer


Important notice

Fraudulent Behaviour

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Useful Resources

Your Perfect Fit Solution:
Intact iQ Solution Brochure

Download Brochure

ERP Implementation:
A Preparatory Guide

Download eBook

Got a support related problem? Help us to help you...

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Training Academy

To realise the full range of benefits, features and capabilities housed in your Intact system our training academy offers a growing range of courses. Build upon your system knowledge. Deliver on your overall business objectives. Take the time to explore new and existing functionality or find better ways of doing things.

Training Academy

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