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Intact iQ
Tailored ERP software

for the Lumber and Building Materials industry
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Your future. One solution.

For over 30 years, we've specialized in the design and implementation of ERP (Enterprise Resource Planning) software for the lumber and building materials industry.

Our Intact iQ platform seamlessly extends to mobile and online and comes with easy-to-use customization tools, so you can tailor the system to your individual preferences effortlessly. Its future-proof design ensures its continued effectiveness for years ahead.

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One end-to-end platform

When your business operates on a single system, everything runs smoother.
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The Intact iQ difference

Unmatched flexibility
Enjoy the freedom to tailor your system to perfectly fit your needs.
Unique customization
Benefit from our user-friendly customization tools to personalize your screens.
Feature-rich solution
Our 32 years of experience have shaped our current Intact iQ solution.
Empower your team on the go
Mobilize your staff by giving them access to critical information, any time, anywhere.
Seamless integration
Our true REST API seamlessly connects your entire business.
Future-ready. Always.

Stay future-ready with our customer-driven product roadmap and cutting-edge technologies.

Ready for anything

Intact iQ is designed to meet the unique needs of the LBM industry with features tailored for each sector. But what truly makes Intact iQ special is its flexibility—our customization tools empower you to personalize the software to suit your individual needs.

With its rich features, scalability, and ongoing innovation, Intact iQ can evolve alongside your business. And our true REST API ensures seamless integration with other systems, keeping you ahead of the curve. Embrace the future confidently with Intact iQ.

Control Desk

Intact iQ features

Everything a business needs to operate at its best.
Customer statistics

Efficiency in numbers

10 STS has transitioned from 2 annual stock counts to 10 daily SKUs, enhancing stock accuracy and streamlining their recording process.
100 PGR Timber’s use of Electronic Data Interchange (EDI) saves over 100 hours monthly in the purchase ledger department.
10x For Strahan Timber, the POS product search is 10x faster than with their previous system, significantly expediting order processing.

“With Intact iQ we are amazed at how easily we will be able to make changes within the system. This not only makes us more agile, but it also lowers the total cost of the solution over its lifetime.”

Ben Davies, DirectorLBS Builders Merchants

Intact iQ's access and control levels, coupled with the flexibility of highlight rules, will ensure tasks are executed flawlessly, resulting in increased efficiencies, productivity and customer service.

Ed Parlato, Assistant Branch Manager/BuyerBrowns Builders Merchants

Our collaborative approach

At Intact iQ, we're committed to transparency and collaboration from day one. We're here to partner with you every step of the way, ensuring that your system not only solves your immediate challenges but also continually adds value to your business operations.

From the moment we engage with you, we strive to establish a partnership that fosters trust and mutual understanding. And with over 30 years of industry expertize, we work with you to tailor your Intact iQ software solution to your business needs, ensuring immediate impact and long-term value.

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Ready to revolutionize your business?

Together, let's explore ways to redefine your operations.

Technology stack

Our technology is based on the latest frameworks and is designed to integrate seamlessly
with 3rd party systems you currently use or may add in the future.

 

Tried and trusted process

30+ years developing and implementing industry focused ERP and business management solutions has shaped our proven Intact iQ Implementation Process. It’s been engineered to deliver your project effectively, in the quickest time frame possible and the minimum amount of disruption.
  • Business process review
  • System design
  • Pilot phase
  • User acceptance testing
  • Operational readiness
  • Go live

Business process review

Business-process-reviewYELLOWWHITEIt all starts here. We will spend time understanding how your business operates. What’s working? What needs improving? This will enable both teams (yours and ours) to design and sign off on a scope of works for your project. From there we can map out your project journey with accuracy and clarity.

System design

System-Design_YELLOWWHITEOur team will design and build a business software solution that’s the perfect fit for your business. The outputs from phase one will form the basis for how your system should be configured to reflect your settings, forms designs, reports, process workflows, and ledger settings. During this phase, individual user/role/company interfaces will be personalized.

Pilot phase

Pilot-Phase_YELLOWWHITETo ensure adequate functionality is in place for go-live, your consultant will lead each department head through their business processes in Intact iQ. This is done in test mode using sample transactions.

User acceptance testing

User-acceptance-testing_YELLOWWHITETo enable a smooth transition to your new system, your project team will get to use the system. This is your opportunity to get first-hand experience with the system and note any revisions. We encourage you to ask questions and gain a deep understanding of the software and how it's configured to support your business.

Operational readiness

Operational-readiness_YELLOWWHITENow that the system has been checked, piloted and tested by your project team, we will prepare your business to transition to your new system. This entails a final check and tidy of your system and sign-off on items such as forms and screens. We'll also ensure sufficient end-user training has been delivered and that all hardware/ printers are in place.

Go live

Go-live_YELLOWWHITEYou will officially go live once we've completed the detailed implementation plan. Our Pro-Serve Consultant Team will be onsite assisting and monitoring your success with the software and providing any necessary assistance to ensure business operations are not disrupted.

Customer-centric product development

Our agile development framework enables us to quickly deliver new features that provide value.

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How our development team work

Our team is dedicated to continuously enhancing Intact iQ for our customers. Following the Scrum Framework, we're a dynamic and collaborative group, engaging in daily progress discussions and adapting as needed. By offering one core release annually, our goal is to consistently deliver stable updates, meeting the demands of our customers and partners in today's fast-paced digital world. This approach not only streamlines feedback cycles but also fosters confidence among our customers.

Scrum principles drive our commitment to transparency, adaptability, and rigorous quality assurance. Our QA team ensures that every update undergoes thorough inspection and testing, guaranteeing reliability and robustness. With a dedicated product owner managing the backlog, we stay aligned with the product's objectives, further supporting our customers' needs.

Development pipeline

With each annual update of Intact iQ, we add new features and modules based on feedback from our customers and partners, as well as industry trends. Customers receive updates explaining these new features, along with webinars demonstrating how these enhancements can benefit their business.

Then, the process starts over. We continue to listen to our customers and stay updated with the latest industry news, which guides us in planning for the next release.

Enhance and innovate with us You can help shape the future of Intact iQ. We're always listening to our customers and keeping an eye on industry trends. But you can also share your ideas or suggest changes in our Ideation Forum, and vote on others' suggestions. The best ideas take center stage, ensuring we always focus on what truly benefits your business.