AI is already reshaping how lumber and building materials supply software helps you run your business—making it smarter, faster, and easier every day. The question is: can your system take advantage?
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AI is revolutionizing LBM supply software, making business operations smarter, faster, and more efficient.
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Traditional rule-based systems are being enhanced by AI, which identifies patterns and trends for better decision-making.
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The goal isn't to change how you work, but to empower your systems and team with advanced tools.
Where AI is making a difference
AI is evolving quickly—and so is LBM and building materials supply software. You don’t have to know how all the algorithms work. However, you should understand where AI appears in today’s LBM software. When your system puts AI to work, you’ll notice the results in everyday tasks.
Here are a few practical ways it’s already happening:
Making sense of all that information
Your business holds an incredible amount of data—emails, orders, product details, customer history, buying patterns. AI can now help turn that tangled mess into clear, actionable insights:
How AI Transforms Data into Actionable Insights
- Reminding you what a customer recently requested
- Highlighting shifts in their buying behavior
- Showing which product lines have tapered off in the past 90 days
Context like this used to take time to pull together. Now it’s available in moments—making everyday decisions much easier.
Smarter stock decisions
Stock forecasting once relied on formulas and gut instinct. Now, AI can look at your sales trends, supplier lead times, and seasonal patterns. It can give you better suggestions before you even ask.
It helps your team stay one step ahead—avoiding stockouts, cutting excess, and keeping customers happy.
Understanding vague customer requests
In the LBM world, you’ve probably seen emails like: “Can you send the next part of my order?” Or received a handwritten note passed across the counter.
Today's AI tools can manage these vague customer requests. They can identify the sender, understand the message, and import details directly into a quote or order. Even from a photo of that note.
That means less time deciphering and more time helping customers.
Product suggestions that learn from your customers
Most software can suggest related products—but those suggestions don’t always feel relevant.
AI takes a smarter approach. It analyzes your actual customer buying patterns and identifies which products customers often purchase together. Then it uses those insights to suggest genuinely useful add-ons as you build a quote or order.
A simple change that can boost sales—without adding extra work for your team.
Built-in AI for LBM and building materials suppliers
You shouldn’t have to dig through reports to get insights. With the right LBM and building materials software, you get the insights you need—so you can make smarter decisions, faster. AI included.
AI Meets LBM: Make Fast, Smart Decisions with the Right Tools
- Showing relevant sales or stock data as you work
- Spotting changes in customer behavior early
- Blending external info (like market trends) with your internal metrics
- Helping you act—not just report—on what’s happening
If your system can’t deliver this today, it’s worth questioning whether it was built with AI in mind. With AI evolving so quickly, software that struggles with today’s basics will only fall further behind.
It’s not about replacing people
AI isn’t here to do your team’s job. It helps with repetitive tasks—flagging issues, suggesting next steps, and speeding up daily work. This way, your team can focus on what they do best.
In the lumber and building materials supply sector, relationships still count. Customers still value knowledgeable conversations, trusted advice, and service that goes beyond the sale. AI simply works behind the scenes—giving your people more time to do what matters most.
"AI will never replace the people at the heart of this industry. But done right, it can free up their time—so they can focus on the work that really matters."
— Gary Brookshaw, Product Director, GenetiQ
Getting started shouldn’t mean starting over
You don’t have to reinvent your business to start benefiting from AI. If your current LBM or building materials supply software isn’t helping you work smarter, it may be time for a change. Look for features like alerts, smart suggestions, or dynamic dashboards.
The right system doesn’t bolt AI on as an afterthought. It builds it in—so you get faster answers, better insights, and more headspace to focus on growing your business.
Have you got the right foundations for AI-ready LBM software?
Before you start thinking about AI, it’s worth checking whether your current system can even support it.
If your software struggles with the core capabilities your team depends on—like automated workflows, fast and reliable POS, real-time access to key data, built-in financials, or flexible integrations—AI won’t solve the problem. It will only highlight what’s missing.
Essential foundations for an AI-ready system:
- Does your system show the information your staff need, as they work—not buried in your system or in reports?
- Does it support automated alerts, smart workflows, and fast, reliable POS counter performance?
- Does it help your team make smarter stock decisions, based on real trends and real-time data?
- Can it adapt easily as your business changes and scale as you grow?
- Does it offer built-in modules for scheduling, transport, mobile warehouse, and other operational needs?
- Does it have a modern API—so it can connect seamlessly with third-party platforms?
- Does it provide key business insights throughout the system—not just after the fact?
AI-driven functionality to look for:
- Can it spot changes in customer buying habits quickly?
- Can it handle vague or incomplete customer requests with ease?
- Does it suggest useful product add-ons, based on how your customers actually buy?
- Is AI built in—not just added on?
If you’re unsure on any of these, it’s time to take a fresh look at what your software can do—and where it may be holding your business back.
It’s also worth asking your software provider:
- What AI features are already available today?
- What’s on the roadmap—and how soon?
- How quickly is the platform evolving?
If your current system can’t keep up, or isn’t moving forward fast enough, it could be time to make a change—before your business gets left behind.
"As ERP providers, we must consider how AI can help your daily LBM business. Our goal with GenetiQ is to maximize AI benefits and reduce risks."
— Gary Brookshaw, Product Director, GenetiQ
See how GenetiQ helps LBM businesses get more from their software—AI included.
Visit intactsoftware.com or join a live session to learn more.
AI is evolving fast—choose a system built to evolve with it.
FAQs: AI and LBM Software
What is LBM software?
LBM software is business management software designed specifically for the lumber and building materials (LBM) supply industry. It helps businesses manage inventory, sales, purchasing, customer relationships, and finances. This is usually done through an ERP platform like GenetiQ, which has built-in financial features.
How does AI improve LBM software?
AI enhances LBM software by analyzing patterns in sales and behavior—providing smart suggestions and making repetitive tasks easier. This helps users make faster decisions based on data, without needing to put in extra effort.
Do I need new software to benefit from AI?
Not necessarily. If your current ERP or LBM software already includes built-in AI tools, you can start seeing benefits right away. Checking with your software provider to see what AI features they offer now—and what’s in development—is worth it.
If you’re running older or legacy systems, they may not be capable of taking advantage of modern AI tools. In that case, it might be time to consider upgrading to an AI-ready platform.
Will AI replace my team?
No. AI is designed to assist—not replace—your team. It helps by managing repetitive tasks and providing useful insights. This allows your staff to focus on more important work, like customer service and making strategic decisions.
How can I see GenetiQ in action?
You can visit www.genetiqerp.com or attend one of our live demo sessions to see how GenetiQ ERP brings AI-powered features to LBM software in action.
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