Pre-requisites: Attendees must have completed the Induction Course and been working on a live Intact iQ system for more than 3 months. Attendees must also have authorisation from senior management in their business to receive this training.
This course is aimed at the System Administrator/Credit Control Manager within an organisation. Typically, it applies to the user/or users who set the credit terms for customers and/or chase overdue accounts and need to see clearly and quickly who owes what. Ideally, they also need to have the ability to take action in the form of a recorded contact, letters, emails, SMS, penalty charges etc. Once configured, Intact iQ’s Credit Control allows for full implementation of your company’s credit control policy at the touch of a button.
You will learn:
The step by step process required for the extensive configuration needed to enable complete credit control
How to calculate detailed overdue balances
Viewing and interpreting aged overdue ledgers
Recording all interactions with customers concerning their overdue balances
How to action those interactions in the form of staggered debt letters, emails, SMS
Creating tasks on any actions taken
Generating Interest charges if desired
This course will give the user a much better understanding of how the credit control module works within Intact iQ and an idea of the potential control one can have when enforcing credit control policy. This in turn will enable you to curb bad debts and wasted resources.
Course Costs/Volume Discounts
Course cost is €450/£400 per attendee inclusive of lunch & take-home course guide.
Save 25% if you register for a 3rd course or a 3rd attendee is registered in a 12 month period. The cost per course rate drops to €337/£300 for this 3rd booking.
Save 30% if you register for a 4th course or a 4th attendee is registered in a 12 month period. The cost per course rate drops to €315/£280 for this 4th booking and all subsequent bookings in that 12 month period.
Please click the buttons below to register for your course.
Registrations will be accepted on a first come, first served basis.
We reserve the right to reschedule courses if minimum numbers are not met. Invoices will be issued in advance of the training course. Please note course cost refunds can only be provided where a minimum of 72 hours cancellation notice is provided.
Volume discounts only apply for courses taken within a calendar year.
To avail of volume discounts courses must be paid for in advance.
I’ve never seen the warehouse as clean. The speed of picking has greatly improved. Staff are doing different things now because they have the time and we can see the information we need instantly and know exactly what to do.
Choice Stores, Gavin Brett, Operations Manager
The best thing about working in Intact is the ability to learn from colleagues as well as being able to share my knowledge, upskilling all the way.
Intact is like an extension of your family. Very important when you feel you can trust people and you feel comfortable because that’s when you can produce your best work.