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  • case study

    Evan Henry Electrical

    Family-run business Evan Henry Electrical provide a range of electrical services from design to installation through to maintenance. Established in 1984, they employ almost 30 staff who are largely field-based service personnel.
    ronan and barry

    Key Points

    EHE were having problems caused by the twin challenges of having a largely remote, field-based team and a manual, paper-based method of job and project costing.  Their processes were cumbersome, time consuming and difficult to track.  Intact  iQ’s fully integrated job and project management module was the very thing they needed for costing jobs and for managing processes across the entire business.

    Not only has the MD significantly reduced the time he has to spend on logging, managing and keeping track of projects, he instantly knows the value of a job and the commercial status.   Invoicing and payment has also been greatly speeded up thus improving cashflow.

    Problem

    EHE are an electrical services business doing everything from design to installation through to maintenance, all carried out by their team of around 30 largely field based personnel.  Their manual, paper-based methods of working were labour intensive, time consuming and made tracking costs and revenue for jobs and projects very difficult.

    The Solution

    Intact iQ has revolutionised the business processes EHE use.  They have drastically cut the time required logging, managing and keeping track of jobs and projects.  The iQ dashboard offers the MD instant data on the value of ongoing jobs and their commercial status as well as invoicing, purchase orders and payments.  Intact iQ also offers cost per stage capability which they will use to identify specific challenges like sub-contracted stages not meeting budget.  He can make instant decisions based on accurate, real-time information and has improved cashflow and reduced bad debt.

    “The Intact iQ support team have been very helpful and I’ve learnt a few things from them about tweaking the system for myself’

    Ronan Henry, Evan Henry Electrical