Implementing a solution that extends end-to-end across your business cannot be achieved in isolation. By working together, in partnership with you, our team delivers a perfect fit solution that enables your business to operate at its best.
How we work
We build strong, collaborative working relationships
We listen and learn about your business – look at where it has come from, where it is going and how your business relationships are supported by technology
We openly share our industry expertise, look for better ways to do things and challenge your thinking
We apply our system knowledge, industry expertise married with our joint understanding of your project objectives to design a solution that best suits your business.
26 years+ developing & implementing industry focused ERP solutions has shaped our proven Intact Implementation Process. It’s been engineered to deliver your project effectively, in the quickest time frame possible & the minimum amount of disruption.
It all starts here. We spend time understanding how your business operates. What’s working? What needs improving? This enables both teams (yours & ours) to design & sign off on a scope of works for your project. From here we can map out your project journey with accuracy & clarity.
Our team designs & builds a business software solution that’s the perfect fit for your business. The outputs from phase one form the basis for how your system should be configured to reflect your settings, forms designs, reports, process workflows, ledger settings etc. During this phase individual user/role/company interfaces are personalised.
To ensure adequate functionality is in place for go-live, your consultant will lead each department head through their business processes in Intact iQ. This is done in test mode using sample transactions.
To enable a smooth transition to your new system, your project team get to use the system. This is your opportunity to get first-hand experience with the system & note any revisions. We encourage you to ask questions & gain a deep understanding of the software & how it is configured to support your business.
Now that the system has been checked, piloted & tested by your project team, we prepare your business to transition to your new system. This entails a final check & tidy of your system and sign off on items such as forms & screens. We also ensure sufficient end user training has taken place & that all hardware/ printers are in place.
You officially ‘go-live’ once we have completed the detailed implementation plan. Our Pro-Serve Consultant Team are onsite assisting and monitoring your success with the solution and providing any necessary assistance to ensure business operations are not disrupted.
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The Intact Difference
Post implementation, customers record an average saving of 5.6 days per month
Our customers are our greatest advocates with approx. 70% of our business coming from referrals
97% of customers agree Intact iQ is supporting their original ambition to have a platform for growth.