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Trade Counter

Retail ERP
software solution

Manage your entire retail business via a single solution.
Let's talk!

Business software
for complex retailers

Intact offers robust yet flexible end-to-end retail software solutions that will unify your business, increase productivity and help you exceed customer expectations.

From inventory management to business intelligence, order processing, CRM, EPOS, e-commerce solutions, financials and much more; manage your entire business in one solution.

Speak to our experts
DYNAMIC SLIDE UP Retail - V1 Hi Res

Sectors we serve

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Central distribution
Central distribution Ensure timely availability and replenishment with real-time stock visibility across your warehouse and branch network.Read more
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DIY and agri stores
DIY and agri stores Ensure streamlined operations, managing quotes, orders, deliveries, and collections seamlesslyRead more
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Homewares and value stores
Homewares and value stores Streamline and automate your operations and improve the flow of real-time information across your business.Read more
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Agri co-operatives
Agri co-operatives Experience efficient batch and serial tracking for animal feeds and medicines, integrated with trade counter and stock management.Read more
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Furniture and fittings
Furniture and fittings Optimally manage your entire head office, branch network and online store/s via one fully integrated system.Read more

Retail software that works on every level

Retail-Workflow
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  • 01 Supply Chain
  • 02 Procurement
  • 03 Retail / Trade Counter
  • 04 Management Team
  • 05 Financials & Accounting
  • 06 Sales & Marketing

Key highlights for your supply chain team:

  • Annual, Rolling, Partial or ABC Stock Takes 
  • Aged Stock Management 
  • Mobile POD & Signature Capture 
  • Multi-Branch/Warehouse Management 
  • Inter-Branch & Bin Transfers/Adjustments 
  • Mobile Warehouse (MWS)
  • and Mobile Stock Check App
  • Assembly Builds & Kits 
  • Real-Time POS Feed 
  • Batch/Serial No. Tracking 
  • Replenishment Rule Automation 
  • Intelligent Picking Note Creator 
  • Facilitates Click and click-and-collect orders 

Key highlights for your procurement team:

  • Rebate Management 
  • Shipping lists & Container Management 
  • Import Costings 
  • Matrix products- Stock by Size 
  • Predictive Stock Management
  • Replenishment Rules & Automation 
  • Enforce stock control rules 24/7 
  • Integrated BI & Reporting tool 
  • Timber & Tile Product Management 
  • SRM – Supplier Relationship Management

Key highlights for your retail/trade counter teams:

  • Intuitive, Modern Order Entry Screens 
  • Alternate & Complimentary Products 
  • Fast Global Search 
  • Touch Screen Facility 
  • Integrated Rebate Management 
  • Customer Price Lists 
  • User-Based Margin Controls
  • Signature Capture 
  • Back-to-Back Ordering 
  • Fully Integrated Online Solution 
  • Z Reads 
  • In-Line Returns 
  • Quantity Breaks

Key highlights for the management team:

  • Mobile ERP 
  • Process Automation & Augmentation 
  • BI with Smart Charting or export to excel 
  • KPIs tracked at company, role and user level 
  • Manage by Exception with triggered alerts, workflows, condition-based processes, exception and scheduled reporting
  • Interactive, Variance & Comparative Data
  • Drag & drop personalised KPI dashboards
  • Drill down in detail, as required 
  • Manage user restrictions and access capabilities using role-based security policies 
  • Full historical traceability throughout 
  • Complete online & offline customer history

Key highlights for your accounts department:

  • Real-time Dashboards, Reports & Analytics 
  • Full suite of Financial Reports 
  • Facilitates multi-jurisdictional accounting 
  • Credit Control & Credit Requests 
  • Fully integrated nominal ledger facilitates multiple entities, branches, divisions, etc. 
  • Balance Sheet, P&L and Trial Balance 
  • General, Sales & Purchase Ledger
  • Bank, VAT & Cash Management 
  • Credit Card Integration 
  • Stop/Start Bank Rec Functionality 
  • Regulatory & Statutory Compliance e.g. MTD 
  • Fixed Asset Register 
  • Integrated Management Accounts 
  • Foreign Currency & Revaluation 
  • Journals, Accruals & Prepayments

Key highlights for your sales and marketing teams:

  • Sales Pipeline Management 
  • Target Marketing Campaigns 
  • Sales Rep Management 
  • Centralised Interactions 
  • Lead Nurturing 
  • GDPR Compliance Feature 
  • Advanced Reporting & Integrated BI
  • Outlook Integration 
  • Workflows 
  • Mobile access to up-to-date customer, product or business information 
  • Integrated Ecommerce Options 
  • Manage CRM interactions via our mobile app

Your future. One solution.

Everything you need to operate at your best.

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Stock control
Stock management
Automate order processing and enhance stock management across your branch/warehouse network.
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Financials and Accounting
Financials and accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
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Trade Counter - EPOS
Trade counter / EPOS
Fast, accurate order processing and real-time visibility of your margin and stock information.
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Integrated eCommerce
E-commerce integration
Customer online account management, B2B e-trade ordering, fully integrated e-commerce & online marketplace integration.
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Business Intelligence and Reporting
BI and reporting
Enterprise-wide, integrated business intelligence tools delivering real-time relevant data to aid decision making.
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Sales and Marketing tools
CRM and marketing
Effectively manage your customers, suppliers, leads and prospects in a centralised location.
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Workflow Automation
Workflow automation
Automate tasks, processes, and rules for maximum efficiency and streamline your business operations.
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Mobile Access
Mobile access
A personalised mobile tool for 24/7 access, allowing employees to view and capture real-time data.
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Workflow Automation
Integration and connectivity
Effortlessly integrate and connect third-party applications to facilitate seamless data exchange.

Join industry leaders and become part of our community, which boasts a 98% retention rate. 

Over the last 32 years, we've teamed up with over 1,700 companies, globally.

“Intact iQ provides our head office team with a solution that can easily scale to support the growth we envisage. Access to real-time data via one central repository of data has given us much better control of our business.”

Home Store + More
Marcin Kantor, Business Process Improvement DirectorHome Store & More

“I’ve never seen the warehouse as clean. The speed of picking has improved. People are doing different things now because they have the time. People can now work on the business. We see the information instantly and know exactly what we need to do.”

Brett Supplies
Gavin Brett, Operations ManagerChoice Stores/Brett Supplies

“Intact iQ has helped changed the way we work providing us with one central database that automates those tedious, manual tasks that were previously driving duplication of effort, inefficiencies and lack of transparency.”

Home Store + More
Marcin Kantor, Business Process Improvement DirectorHome Store & More

Perfect-fit solutions for companies of all sizes.

Choose from two purpose-built options to find the perfect fit for your business.

Intact iQ

Flexible, fully customisable, site-wide ERP platform
Advanced flexibility and personalisation
Fully customisable (reports, forms, dashboards)
REST API - 3rd party integrations
Future proof and scalable for growth

Intact iQ Logo Primary

iQ-Product-Images-Multi-Screen

If you're a scaling business with unique needs, Intact iQ is the perfect fit for you. It offers advanced agility, automation, and business intelligence, covering everything you need in one platform - purchasing, stock, sales, finance, marketing, and more. Plus, it extends to mobile and online and provides a true REST API for seamless integrations.
Read more about Intact iQ

Intact Xline

Easy to learn, low cost business management system
Affordable and intuitive
Quick and easy to implement
Easy to learn and use
Out of the box solution

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Xline with MWS

If your business is expanding and outgrowing its current accounting systems and manual processes, Xline is the perfect fit for you. It's a low-cost, user-friendly business management solution that seamlessly connects all aspects of your business into one unified platform. It also extends seamlessly to mobile and online.
Read more about Intact Xline

Not sure which solution fits best?

See a side-by-side solution comparison.
Compare solutions →

Future-ready solutions:
shaped by your needs

Our solutions are future-oriented, driven by our customer-centric approach. By listening and learning from our customers' experiences, we shape our products and services to meet evolving needs.

With this customer-driven approach, you can trust that our solutions will keep your business prepared for whatever the future holds.

Let's talk
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