Merchant Software | Trade Counter Software | Intact

Work with people who understand your business

Intact iQ is future-proofed merchant software trusted by 1,000s. Designed to automate, streamline and integrate your entire business into a single ERP solution.

Manage your trade counter, remote teams, e-commerce, CRM, multi-branch, mobile warehouse, margin & cost controls so you can always operate at your best.

Useful Resources for Merchants

The Definitive Guide To Merchant Software

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Intact iQ Brochure - Your
Perfect Fit ERP Software

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ERP Implementation:
A Preparatory Guide

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Your Future.
One Solution.

Intact iQ is an ERP system that extends seamlessly to mobile, connecting and supporting all areas of your business.

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Complete Financials

Manage all your financial reporting & management accounts in a single solution which also incorporates fully integrated online customer account management.

Stock Control SOP/POP/MWS

Automate order processing procedures & facilitate intelligent stock management throughout and across your branch/warehouse network.

CRM, SRM & Marketing

Effectively manage your customers, suppliers, leads & prospects in a centralised location.

Business Intelligence

Enterprise-wide, integrated business intelligence tool delivering real-time, relevant data to aid decision making.

Process Automation

Automate countless tasks, processes and business rules to maximise efficiencies and take the noise out of your business.

Trade counter, Online EPOS

Fast, accurate order processing and real-time visibility of your margin & stock information

Integrated E-commerce

Integrate your web store with Intact iQ using our Intact Cliqx e-commerce solution – It’s the smart way to sell online.

Anytime, Anywhere Mobile Access

A personalised mobile work tool for your employees that gives them 24/7 access to view and capture relevant business information in real-time.


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Merchant software that works on every level

Trade Counter Team

Key Highlights (see all)

  • Integrated Rebate Management
  • Customer Price Lists
  • Intuitive, Modern Order Entry Screens
  • User Based Margin Controls
  • Signature Capture
  • Alternate & Complimentary Products
  • Back to Back Ordering
  • Fast Global Search
  • Touch Screen Facility
  • Fully Integrated
  • Z Reads
  • In-Line Returns
  • Quantity Breaks


Intact iQ in action

Supply Chain Team

Key Highlights (see all)

  • Annual, Rolling, Partial or ABC Stock Takes
  • Aged Stock Management
  • Mobile POD & Signature Capture
  • Multi-Branch/Warehouse Management
  • Inter Branch & Stock Bin Transfers/Adjustments
  • Mobile Warehouse (MWS)
  • Assembly Builds
  • Automatic Allocation
  • Batch/Serial No. Tracking
  • Replenishment Paths
  • Intelligent Picking Note Creator
Intact iQ in action

Procurement Team

Key Highlights (see all)

  • Rebate Management
  • Shipping lists
  • Import Costings
  • Matrix products
  • Predictive Stock Management
  • Replenishment Rules & Automated Replenishment
  • Container Management
  • Enforce stock controls rules 24/7
  • Integrated BI & Reporting tool
  • Timber & Tile Product Management
  • SRM – Supplier Relationship Management
Intact iQ in action

Management Team

Key Highlights (see all)

  • Mobile ERP
  • Process Automation & Augmentation
  • Enterprise-wide BI with Smart Charting or export with ease to excel
  • Real Time KPIs tracked at company, role & user level
  • Manage by Exception with triggered alerts, workflows, condition-based processes, exception and scheduled reporting
  • Interactive, Variance & Comparative Data Analysis
  • Drag & drop personalised KPI dashboards & Interfaces
  • Drill down to appropriate levels of detail, as required
  • Manage user restrictions and access capabilities using role based security policies
  • Full historical traceability throughout
Intact iQ in action

Finance Team

Key Highlights (see all)

  • Real-time Financial Dashboards & Analytics
  • Standard / Customer / Statutory Reporting
  • Facilitates multi-jurisdictional accounting
  • Complete audit history
  • Fully integrated nominal ledger facilitates multiple entities, branches, divisions etc.
  • General, Sales & Purchase Ledger
  • Bank & Cash Management
  • Credit Card Integration
  • Stop/Start Bank Rec Functionality
  • Regulatory Compliance e.g. MTD
Intact iQ in action

Sales & Marketing Team

Key Highlights (see all)

  • Sales Pipeline Management
  • Target Marketing Campaigns
  • Sales Rep Management
  • Centralised Interactions
  • Lead Nurturing
  • GDPR Compliance Feature
  • Reporting
  • Outlook Integration
  • Workflows
  • Mobile access to up to date customer, product or business information
  • Integrated Ecommerce Options
  • Manage CRM interactions via mobile app
Intact iQ in action

IT Team

Key Highlights (see all)

  • Single enterprise-wide system
  • Written in C#
  • .Net framework
  • SQL Database
  • Codeless Customisation Toolset – manage system admin, controls, validations & configurations with ease.
  • Design reports & forms and create new fields making you self-sufficient and agile
  • Advanced security and audit trail features
  • Reliable easy to use system
  • Open system design to facilitate integration with ease
  • Quarterly Releases
  • Hosted, Hybrid and Cloud options
Intact iQ in action
Intact iQ in action

Intact iQ is undoubtedly the perfect fit for our business & we’re genuinely excited to be working with a group of motivated individuals who share our goal of continually improving & enhancing what we do.

Joe Tipper, Director - Tippers

Intact iQ is a very comprehensive system with a huge amount of compelling industry-specific features as standard but what stood out for me was the flexibility of the system and how it could accommodate distinct or challenging business processes.

Gordon Rothwell, Managing Director - James Hargreaves Ltd
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Working Together

Successful ERP projects are the result of great partnerships.  We focus on building strong, collaborative relationships with our customers.

We listen and learn about your business and marry your requirements with our 28 years’ industry experience to deliver the perfect-fit solution for your business.

Contact our team today to request a personalised demo.

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