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Merchant

Merchant
software solutions

Everything you need in a single merchant software solution
Let's talk!

Partner with experts who truly understand your business

Since 1992, our primary goal has been to support merchants like yourself. Our enduring relationships with customers stem from our shared growth and continued dedication to serving your needs.

Our commitment to finding the perfect fit means we're dedicated to providing the best solution to help you succeed.

Speak to our experts
Merchant platform

Sectors we serve

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Builders merchants
Builders merchants Work smarter and achieve more with software tailored for your industry since 1992.Learn more
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Plumbing and heating
Plumbing and heating Find products quicker, process orders faster and offer accurate, on-the-spot responses to customer queries.Learn more
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Timber merchants
Timber merchants Effortlessly handle various timber types and manage works orders, delivery schedules and your fleet.Learn more
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Electrical and lighting
Electrical and lighting Handle complex rebate structures, retain margins, manage rising prices and integrate your ecommerce site.Learn more
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Tiles, bathroom and kitchen
Tiles, bathroom and kitchen Integrate with design packages and manage product catalogues, specials and batch tracking.Learn more

Merchant software that works on every level

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  • 01 Supply chain
  • 02 Procurement
  • 03 Trade counter / EPOS
  • 04 Management team
  • 05 Financials and accounting
  • 06 Sales and marketing

Key highlights for your supply chain team:

  • Annual, rolling, partial or ABC stocktakes
  • Aged stock management
  • Mobile POD and signature capture
  • Multi-branch/warehouse management
  • Inter branch and stock bin
  • Transfers/adjustments
  • Mobile warehouse (MWS)
  • Assembly builds
  • Automatic allocation
  • Batch/serial no. tracking
  • Replenishment paths
  • Intelligent picking note creator

Key highlights for your procurement team:

  • Rebate management
  • Shipping lists
  • Import costings
  • Matrix products
  • Predictive stock management
  • Automated replenishment and rules
  • Container management
  • Enforce stock controls rules 24/7
  • Integrated BI & reporting tool
  • Timber and tile product management
  • SRM – Supplier Relationship Management

Key highlights for your trade counter:

  • Integrated rebate management
  • Customer price lists
  • Intuitive, modern order entry screens
  • User based margin controls
  • Signature capture
  • Alternate and complementary products
  • Back to back ordering
  • Fast global search
  • Touch screen facility
  • Fully integrated
  • Z reads
  • In-line returns
  • Quantity breaks

Key highlights for your management team:

  • Mobile ERP
  • Process automation and augmentation
  • Enterprise-wide BI with smart charting or export with ease to excel
  • Real-time KPIs tracked at company, role and user level
  • Manage by exception with triggered alerts, workflows, condition-based processes, exception and scheduled reporting
  • Interactive, variance and comparative data analysis
  • Drag and drop personalised KPI dashboards and interfaces
  • Drill down to appropriate levels of detail, as required
  • Manage user restrictions and access capabilities using role based security policies
  • Full historical traceability throughout

Key highlights for your accounts department:

  • Real-time financial dashboards and analytics
  • Standard / customer / statutory reporting
  • Facilitates multi-jurisdictional accounting
  • Complete audit history
  • Fully integrated nominal ledger facilitates multiple entities, branches, divisions, etc.
  • General, sales & purchase ledger
  • Bank and cash management
  • Credit card integration
  • Stop/start bank rec functionality
  • Regulatory compliance e.g. MTD

Key highlights for your sales and marketing teams:

  • Sales pipeline management
  • Target marketing campaigns
  • Sales rep management
  • Centralised interactions
  • Lead nurturing
  • GDPR compliance feature
  • Reporting
  • Outlook Integration
  • Workflows
  • Mobile access to up-to-date customer, product, or business information
  • Integrated Ecommerce Options
  • Manage CRM interactions via our mobile app

Your future. One solution.

Everything you need to operate at your best.

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Stock control
Stock management
Automate order processing and enhance stock management across your branch/warehouse network.
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Financials and Accounting
Financials and accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
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Trade Counter - EPOS
Trade counter / EPOS
Fast, accurate order processing and real-time visibility of your margin and stock information.
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Integrated eCommerce
Ecommerce integration
Customer online account management, B2B e-trade ordering, fully integrated ecommerce and online marketplace integration.
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Business Intelligence and Reporting
BI and reporting
Enterprise-wide, integrated business intelligence tools delivering real-time relevant data to aid decision making.
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Sales and Marketing tools
CRM and marketing
Effectively manage your customers, suppliers, leads and prospects in a centralised location.
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Workflow Automation
Workflow automation
Automate tasks, processes, and rules for maximum efficiency and streamline your business operations.
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Mobile Access
Mobile access
A personalised mobile tool for 24/7 access, allowing employees to view and capture real-time data.
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Workflow Automation
Integration and connectivity
Effortlessly integrate and connect third-party applications to facilitate seamless data exchange.

Join industry leaders and become part of our community, which boasts a 98% retention rate. 

Over the last 32 years, we've teamed up with over 1,700 companies, globally.

 

“Intact iQ is a very comprehensive system with a huge amount of compelling industry-specific features as standard but what stood out for me was the flexibility of the system and how it could accommodate distinct or challenging business processes.”

James Hargreaves Plumbing Depot
Gordon Rothwell, Managing DirectorJames Hargreaves Ltd

“Intact iQ is undoubtedly the perfect fit for our business and we’re genuinely excited to be working with a group of motivated individuals who share our goal of continually improving and enhancing what we do.”

Tippers
Joe Tipper, DirectorTippers

Perfect-fit solutions for companies of all sizes.

Choose from two purpose-built options to find the perfect fit for your business.

Intact iQ

Flexible, fully customisable, site-wide ERP platform
Advanced flexibility and personalisation
Fully customisable (reports, forms, dashboards)
REST API - 3rd party integrations
Future proof & scalable for growth

Intact iQ Logo Primary

iQ-Product-Images-Multi-Screen

If you're a scaling business with unique needs, Intact iQ is the perfect fit for you. It offers advanced agility, automation, and business intelligence, covering everything you need in one platform - purchasing, stock, sales, finance, marketing, and more. Plus, it extends to mobile and online and provides a true REST API for seamless integrations.
Read more about Intact iQ

Intact Xline

Easy to learn, low cost business management system
Affordable and intuitive
Quick and easy to implement
Easy to learn and use
Out of the box solution

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Xline with MWS

If your business is expanding and outgrowing its current accounting systems and manual processes, Xline is the perfect fit for you. It's a low-cost, user-friendly business management solution that seamlessly connects all aspects of your business into one unified platform. It also extends seamlessly to mobile and online.
Read more about Intact Xline

Not sure which solution fits best?

See a side-by-side solution comparison.
Compare solutions →

Future-ready solutions: Shaped by your needs

Our solutions are future-oriented, driven by our customer-centric approach. By listening and learning from our customers' experiences, we shape our products and services to meet evolving needs.

With this customer-driven approach, you can trust that our solutions will keep your business prepared for whatever the future holds.

Let's talk
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