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We cater to diverse industries. If your sector isn't listed above, contact our experts to explore potential compatibility.    Are we a good fit →

Intact iQ
Intact iQ
Intact iQ is an enterprise-wide ERP platform covering purchasing, stock, sales, finance and marketing. With advanced agility, automation and BI.
Intact Xline

Xline Data Drill and POS

Intact Xline is a low-cost, easy-to-use, Business Management Software solution covering purchasing, stock, sales, finance, marketing and more.

Wondering which of our solutions would be best for your business?  Compare solutions →

Intact Implementation Process

Intact Implementation Process

Our consultants work directly with your project team to future-proof your business, facilitate your long-term goals and accelerate growth.

We’re in this together

Implementing a solution that extends end-to-end across your business cannot be achieved in isolation.  By working together, in partnership with you, our team delivers a perfect fit solution that enables your business to operate at its best.

How we work

  • We build strong, collaborative working relationships
  • We listen and learn about your business – look at where it has come from, where it is going and how your business relationships are supported by technology
  • We openly share our industry expertise, look for better ways to do things and challenge your thinking
  • We apply our system knowledge, industry expertise married with our joint understanding of your project objectives to design a solution that best suits your business.

Tried and trusted process

30+ years developing and implementing industry focused ERP & business management solutions has shaped our proven Intact Implementation Process. It’s been engineered to deliver your project effectively, in the quickest time frame possible & the minimum amount of disruption.
  • Business Process Review
  • System Design
  • Pilot Phase
  • User Acceptance Testing
  • Operational Readiness
  • Go Live

Business Process Review

Business-process-reviewYELLOWWHITEIt all starts here. We spend time understanding how your business operates. What’s working? What needs improving? This enables both teams (yours & ours) to design & sign off on a scope of works for your project. From here we can map out your project journey with accuracy & clarity.

System Design

System-Design_YELLOWWHITEOur team designs & builds a business software solution that’s the perfect fit for your business. The outputs from phase one form the basis for how your system should be configured to reflect your settings, forms designs, reports, process workflows, and ledger settings. During this phase, individual user/role/company interfaces are personalised.

Pilot Phase

Pilot-Phase_YELLOWWHITETo ensure adequate functionality is in place for go-live, your consultant will lead each department head through their business processes in Intact. This is done in test mode using sample transactions.

User Acceptance Testing

User-acceptance-testing_YELLOWWHITETo enable a smooth transition to your new system, your project team get to use the system. This is your opportunity to get first-hand experience with the system & note any revisions. We encourage you to ask questions & gain a deep understanding of the software & how it is configured to support your business.

Operational Readiness

Operational-readiness_YELLOWWHITENow that the system has been checked, piloted & tested by your project team, we prepare your business to transition to your new system. This entails a final check & tidy of your system and sign off on items such as forms & screens. We also ensure sufficient end user training has taken place & that all hardware/ printers are in place.

Go Live

Go-live_YELLOWWHITEYou officially ‘go-live’ once we have completed the detailed implementation plan. Our Pro-Serve Consultant Team is onsite assisting and monitoring your success with the solution and providing any necessary assistance to ensure business operations are not disrupted.
Timber Merchants

Our screens have been specifically set up to look very much like what we were used to so end users could understand that key processes were exactly the same as before.

CT Baker Builders Merchants
Paul Pamment, Area General Manager CT Bakers Builders Merchant

Thanks to the persistence and help from the guys in Intact, our go-live was seamless and we bedded in very, very quickly.

Pat White, IT Manager Euro Sales

Our implementation process was seamless. Day one we opened up and were trading straight away that morning with minimal problems.

Bakers and Larners
Duncan Baker, Finance Director Bakers & Larners Dept. Store

We couldn’t risk a long project that just didn’t work. We came in on time and on budget, so we made the right choice.

Richard Hopkins, Managing Director Fargro
Infrastructure Solutions

Supporting Your Digital Transformation

An important part of your ERP deployment is the supporting technology you need to enable your digital transformation. Our team of professionals can advise and help you with your digital transformation ranging from role-specific devices to deployment methodologies and infrastructure.
Virtualised solutions On-premise virtualised computer power  
Cloud/Hybrid solutions  In cloud or hybrid computer power options  
Business-specific equipment ePOS equipment, warehousing and user equipment  
Security and Compliance Cloud, perimeter, internal and device solutions  
Data resilience Backup solutions, disaster recovery and business continuity  
Managed services Optional managed services to ensure maximum up time and proactive maintenance  

ERP software
that’s built to last

We understand that a growing business changes and evolves.  We are always here to offer technology, consulting, training and advice on getting the best from your system.

We recommend a system review at least once a year to identify areas for potential improvement through version upgrades, new modules, more efficient processes or additional training.