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Industry: Wholesale & Distribution

Uniboard

Sector: Distributor | Location: Dublin, Ireland | Website: www.uniboard.ie/

UniBoard is an independent Irish stockist & distributor of paperboard products. Stocking up to 10,000 pallets in Ireland, the company offer an unrivalled range of boards for a wide variety of applications from their 3 warehouses in Dublin, Drogheda & Belfast.

Before using Intact

Using several packages to run UniBoard’s busy paperboard stock & distribution business was preventing the company from running as efficiently as they aspired to. As long-term users of accounting software that lacked appropriate stock features, the company implemented an additional stock package to help them manage their large product portfolio. Over time, working with these & other systems became slow & cumbersome. Support was also difficult.

For Sharon Fitzpatrick, UniBoard’s Financial Director, it was important to work with an Irish company. Finding Intact iQ, an Irish developed & supported ERP software, from an online search appealed to her. With Intact iQ so far ahead of what they were using at the time, no other packages were evaluated. After two references site visits, Sharon was confident Intact could do everything they needed it to do in single system and offered the level of support they required.

Pain Points
  • After using the same accounting software package for many years & implementing an additional stock system in 2009/2010, UniBoard found their systems slow and cumbersome. Accessing multiple screens to carry out tasks and being unable to answer customer queries as they happened was wholly inadequate and inefficient. They also found support difficult.

 

“I love that everything is in the one package and it’s so user friendly. With our old system, we were at total capacity with the staff we had & everyone was under pressure. Now that all our processes are in a single system we’ve greatly improved staff productivity and have more time to concentrate on growing our sales.”

Sharon Fitzpatrick, Financial Director

After using Intact

The biggest benefit to UniBoard’s business is by far the ability to run their entire business from a single system; preparing management accounts, checking their top 10 customers or reviewing warehouse activities can be done within the one system & without logging into anything else. Having quick & easy access to all stock information is also vital. With much better stock control, which includes full batch traceability, they know where everything is across their 3 warehouses. This ensures they can select the correct batch quickly & easily at the point of order knowing the information is accurate; greatly improving the speed at which they can answer customer queries too.

Using Intact’s fully integrated mobile warehouse solution, which was tailored to UniBoard’s unique & precise requirements, ensures there are no speed, reliability or integration issues to deal with.

Key Benefits
  • The ability to run their entire business from a single system
  • Quick and easy access to real time stock information
  • Very user friendly

“I love that everything is in the one package and it’s so user friendly. With our old system, we were at total capacity with the staff we had & everyone was under pressure. Now that all our processes are in a single system we’ve greatly improved staff productivity and have more time to concentrate on growing our sales.”

Sharon Fitzpatrick, Financial Director 

 

Running their business on a single package has given UniBoard much greater control of their business & crucially better stock control. This has ultimately improved their productivity & capacity to grow

The Intact Difference

Post implementation, customers* record an average saving of 5.6 days per month

Our customers are our greatest advocates with approx. 70% of our business coming from referrals

97% of customers agree Intact iQ is supporting their original ambition to have a robust platform for growth


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Guide-to-implementing-ERP-software

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