GenetiQ Blog

Is your LBM software ready to make the most of AI?

Written by Fiona McGuinness | Jun 30, 2025 8:49:24 AM

AI is already reshaping how lumber and building materials supply software helps you run your business—making it smarter, faster, and easier every day. The question is: can your system take advantage?

 

 

Where AI is making a difference

AI is evolving quickly—and so is LBM and building materials supply software. You don’t have to know how all the algorithms work. However, you should understand where AI appears in today’s LBM software. When your system puts AI to work, you’ll notice the results in everyday tasks.

Here are a few practical ways it’s already happening:

 

Making sense of all that information

Your business holds an incredible amount of data—emails, orders, product details, customer history, buying patterns. AI can now help turn that tangled mess into clear, actionable insights:

Context like this used to take time to pull together. Now it’s available in moments—making everyday decisions much easier.

 

Smarter stock decisions

Stock forecasting once relied on formulas and gut instinct. Now, AI can look at your sales trends, supplier lead times, and seasonal patterns. It can give you better suggestions before you even ask.

It helps your team stay one step ahead—avoiding stockouts, cutting excess, and keeping customers happy.

 

Understanding vague customer requests

In the LBM world, you’ve probably seen emails like: “Can you send the next part of my order?” Or received a handwritten note passed across the counter.

Today's AI tools can manage these vague customer requests. They can identify the sender, understand the message, and import details directly into a quote or order. Even from a photo of that note.

That means less time deciphering and more time helping customers.

 

Product suggestions that learn from your customers

Most software can suggest related products—but those suggestions don’t always feel relevant.

AI takes a smarter approach. It analyzes your actual customer buying patterns and identifies which products customers often purchase together. Then it uses those insights to suggest genuinely useful add-ons as you build a quote or order.

A simple change that can boost sales—without adding extra work for your team.

 

Built-in AI for LBM and building materials suppliers

You shouldn’t have to dig through reports to get insights. With the right LBM and building materials software, you get the insights you need—so you can make smarter decisions, faster. AI included.

If your system can’t deliver this today, it’s worth questioning whether it was built with AI in mind. With AI evolving so quickly, software that struggles with today’s basics will only fall further behind.

 

It’s not about replacing people

AI isn’t here to do your team’s job. It helps with repetitive tasks—flagging issues, suggesting next steps, and speeding up daily work. This way, your team can focus on what they do best.

In the lumber and building materials supply sector, relationships still count. Customers still value knowledgeable conversations, trusted advice, and service that goes beyond the sale. AI simply works behind the scenes—giving your people more time to do what matters most.

 

Getting started shouldn’t mean starting over

You don’t have to reinvent your business to start benefiting from AI. If your current LBM or building materials supply software isn’t helping you work smarter, it may be time for a change. Look for features like alerts, smart suggestions, or dynamic dashboards.

The right system doesn’t bolt AI on as an afterthought. It builds it in—so you get faster answers, better insights, and more headspace to focus on growing your business.

 

Have you got the right foundations for AI-ready LBM software?

Before you start thinking about AI, it’s worth checking whether your current system can even support it.

If your software struggles with the core capabilities your team depends on—like automated workflows, fast and reliable POS, real-time access to key data, built-in financials, or flexible integrations—AI won’t solve the problem. It will only highlight what’s missing.

 

If you’re unsure on any of these, it’s time to take a fresh look at what your software can do—and where it may be holding your business back.

It’s also worth asking your software provider:

  • What AI features are already available today?
  • What’s on the roadmap—and how soon?
  • How quickly is the platform evolving?

If your current system can’t keep up, or isn’t moving forward fast enough, it could be time to make a change—before your business gets left behind.