SUPPORT CONTACT
24th April 2019

Systems Administrator

We are currently seeking a System Administrator to join our growing team.

Location: UK

Scope of Role

The role of the Systems Administrator is to take responsibility for all aspects of the addition, configuration, and maintenance of our internal ICT systems. The role will encompass the development and execution of a comprehensive and resilient ICT strategy.

This is an extremely varied role that will allow you to get involved in all areas of ICT and internally you will be the “go to” person for any IT queries. The System Administrator will have the ongoing task of investigating best of breed technology for the company to leverage in protecting our users and enable the continued business growth.

 

Reports to:                 CFO and Technology Roadmap Committee

Place of Work:          Hemel Hempstead

Hours of Work:        Fulltime with at least 50% of time in house

 

Key Responsibilities

  • Manage the configuration, operational security, and repair of all end points including:
    • Laptops
    • PCs
    • Workstations
    • Office presentation TVs
    • Mobile Phone
    • IP Telephones
    • Printers
    • WAN/LAN devices (routers, wifi access points, switches, leased-line and DSL/fibre)
  • Enable active system monitoring, maintenance, and proactive health checks of all mission critical equipment, services and routines including:
    • Servers
    • Backups
    • Cloud PBX & Telephony (In conjunction with 3rd party) including call flows and automation
    • Malware threats
    • Perimeter / Firewall breaches
    • Office security including cams and access control
    • Security certs
    • Domain names (including platforms for customer domains(joined))
    • Spam filtering and services
  • Configuration of joiners and leavers set up from device to storage, AD accounts, O/M365 accounts, software installation and config
  • Manage all company licensing and subscriptions in line with their associated licensing agreements including O365, M365, Azure, Domain names, Certificates
  • Maintaining Server, Office 365 and all other business applications
  • Securing remote connectivity and WFH policies
  • Upgrade and maintain systems and processes as required for enhanced functionality and security issue resolution
  • Administrate infrastructure, including firewalls, databases, malware protection software and other processes
  • Review application logs
  • Install and test computer-related equipment
  • Securing and encrypting data at rest and data in transit (bitlocker)

 

Knowledge and Experience

  • 5 years’ experience in a similar role with an IT related qualification
  • Experience of working in a Software Company would be considered desirable
  • Advanced knowledge of System vulnerabilities and Security Issues
  • Strong knowledge of Azure, SQL databases, Windows Server, AWS, RDP, VPN, MS Office, Teams
  • Experience in managing a budget and monitoring cost per user
  • Experience of a multi-site WAN

Personal Specification

  • Excellent interpersonal and communication skills written and verbal. Ability to communicate technical things in a non-technical way at Senior management and end user level
  • Ability to multitask and work well under pressure
  • A strong trouble-shooter with a positive can-do attitude being able to investigate issues and generate an effective solution in a systematic and logical manner
  • Have an active interest in technology and in particular technology in business
  • Be adaptable and work as an effective member of a team
  • Willingness to travel to our offices in Ireland and UK
  • Be able to work on short-term tactical items but also on longer term strategic projects
  • Be able to work on own initiative
  • Take a commercial approach, including supplier management and negotiation
  • Strategic thinker with a delivery-driven mind-set
  • Able to rapidly acquire new knowledge
  • Strives for perfection with a slant toward convenience and customer alignment… and up time!

Apply now

If you are interested in the position, please use the form below to submit your application:
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