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  • case study

    Scattergood & Johnson Ltd

    Established in 1899 Scattergood & Johnson, Leeds, are renowned in the electrical engineering distribution industry for their high levels of service, support and customer satisfaction. They have 6 branches across the UK serviced by over 150 employees.
    scattergood and johnson

    Key Points

    ScatterGood & Johnson were working with 4 separate business process tools, which required a lot of time and effort to work with.  The company have 6 branches across the UK and 150 existing employees requiring a high level of accuracy and reliability from any replacement system.

    They now have a brand new bespoke SOP system built on Intact iQ that is fully integrated with their General Ledger and Purchasing Processes.  Live information is now available throughout their branches and is fully integrated with their Point of Sale.

    Problem

    Scattergood and Johnson wanted to replace their current SOP system which they had developed in-house and was therefore completely bespoke.  They are known throughout the industry for their high levels of service, support and customer satisfaction so it was imperative that any new system was able to replicate their current process accurately and reliably.  As they were also running 4 separate business process tools for other functions, they wanted to integrate all of these into 1 complete system.

    The Solution

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