Blog

How to Create a Cash Flow Forecast for Your Business

Ask any business leader their secret for success, and responsible, diligent cash management will often be the answer. Cash flow is the essence of any fruitful enterprise, helping to maintain ...

What is Operational Excellence and What Are the Principles?

No business is perfect, and even with the very best team in place, there are always areas where improvements can be made. But how do you identify these? And how ...

The Secrets of Good Customer Relationship Management

How effective is your current customer relationship management (CRM) software? Is it enabling you to drive opportunities and revenue growth for your organisation? If not, read on While CRM technology offers ...

Digital Transformation: Tools and Techniques for Managing Change in the Retail and Merchant Sector

Even before the coronavirus pandemic, the retail and merchant industry was going through a period of unprecedented change. From fluctuating customer demands to the closure of brick-and-mortar businesses, retailers have ...

In conversation with Gary Brookshaw, UK Product Director, Intact

During the year, we caught up with Gary Brookshaw, our UK Product Director to ask him a few questions about the merchant industry in general, current challenges and his role ...

What is Demand Forecasting in Supply Chain Management?

Demand forecasting is a means of estimating what customer demand will look like in the future, and how it will affect your business’ supply chain. It’s essential for business health, ...

A Guide to Preparing Staff and Managing Resources at Key Seasonal Times

Annual events such as Christmas are a lucrative proposition for businesses in the retail and services industries, but can place enormous pressure on supply chains, staff scheduling, and capacity management. ...

10 Key Areas Modern ERP Software Can Impact Your Business

Some traditional ERP packages have technology architectures that date back to the late 70s or 80s, and few vendors have completely overhauled the old technology that underpins their systems. On ...

Everything You Need to Know About APIs (In English, Not Jargon)

As businesses look to interconnect their technology platforms to prevent duplication and the development of information silos, APIs have become a go-to solution. But what exactly are APIs? What are ...

The Benefits of Modern POS and What It Can Do For Your Business

Point-of-sale (POS) technology has advanced rapidly in recent years, moving far beyond the simple transaction systems of old. Now, a modern POS system can be used across a broad range ...