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Got a support related problem? Help us to help you... graphicRead more
9th October 2013

Got a support related problem? Help us to help you…

Before joining Intact Software I spent a number of years working in a support/customer services environment dealing with customers with different levels of IT expertise. Over the years, I have ...
in Blog
What makes a business 'smart'?Read more
11th September 2013

What makes a business ‘smart’?

From the moment a potential customer contacts your business, the process of information gathering begins. The more up-to-date, accurate and complete the information, the more valuable it will be to your ...
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Thinking of buying a new ERP system?Read more
26th July 2013

Thinking of buying a new ERP system?

For the concluding part of my series on the most FAQs when thinking of buying a new ERP system concentrated on the 'time' element of implementing new software, I'm going ...
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managing your accounts payable to improve cash flowRead more
17th July 2013

Accounting Software: Managing your accounts payable to improve cash flow

Following on from our 5 ways to improve your cash flow and how your accounts system can help we go deeper into improving your cash flow by looking at managing your ...
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The Agile Methodology: The key to successful bespoke ERP projectsRead more
11th July 2013

The Agile Methodology: The key to successful bespoke ERP projects

I have been working on custom software projects of all sizes, along with building our core business management software product, for over 28 years now. During that time I’ve seen ...
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11 must have EPOS system featuresRead more
8th February 2013

11 must-have EPOS system features (Part 3 of 3)

To complete my series on 'Operating a Point of Sale/Trade counter - is your software up to the test?', I have outlined the final 11 crucial features you're ePOS system should ...
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10 ways accounting and business management software can save you timeRead more
19th December 2012

10 ways business management software can save you time

When time is money, any business process that keeps you away from expanding your business, finding new customers and bringing in more profit can be extremely costly. With time such an ...
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CRM: 10 things you can do today to improve your customer service graphicRead more
13th November 2012

CRM: 10 things you can do today to improve your customer service

Your reputation is only as good as the customer service you provide.  Whatever experience your customers have with your business, you can be sure they will pass on their encounters, ...
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5 good reasons to incorporate online backup into your data protection strategy.Read more
16th October 2012

5 good reasons to incorporate online backup into your data protection strategy

I can't stress enough the importance of having an online backup of your data.  Believe me, you could lose your data at the most inopportune moment and it will be ...
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