Telesales
Intact Software has developed a Telesales Module for company’s who wish to increase the efficiency of their telesales department. In particular, it improves the efficiency of operators dealing with repetitive business accounts and order taking.
This module allows the manager to co-ordinate the work of a telesales team. Each operator is set up and attached to individual customers. Call frequency, preferred call day and time, orders, customer contact details are all displayed in a user friendly manner.
The telesales module is a simple intuitive solution designed with a single goal in mind’ to make your operators more effective at converting prospects to customers.
